Admin Assistant-Hrly(Full & Part Time)

Admin Assistant - Hourly (Full and Part-Time)Duties include answering general telephone calls into the office, distributing these calls to the appropriate personnel, greeting and triaging the needs of office visitors, creating new customers and updating current customers in our system, opening and coding mail, reviewing warranty returns, and providing general office administrative support.Responsibilities Answers incoming phone calls. To the best of ability, ensure that all incoming calls are answeredResolve issues, answer questions for callers to the best of abilityGreets walk-in guests and appointments. Directs these to the appropriate partyAccurately and timely, sorts, codes and distributes incoming mail each day to appropriate partyUpdate warranty returns into databaseContact current customers to update information and forward any leads to the sales departmentUpdate CRM software and Store Locator with accurate customer informationResponsible for office administration and coordination related to facility appearance, maintenance and office securityCreates and maintains spreadsheets and documents related to the business needs of the officeManage office inventory and ensure the regular office supply is ordered and availableSupports Director of Operations and Management Staff with numerous tasks and projects. QualificationsHigh School diploma or GED1-3 years directly related experience General Skills:Excellent customer service skillsOrganizational, time management, and multitasking skills requiredFollows through on commitments; is reliable, conscientious and dependableTroubleshoots issues and recommends solutionsSpecialized Knowledge, Licenses, etc.Proficient with MS Office (Word, Excel, Outlook) and Adobe. Experience with Shopify and Capsule is helpful.Experience with phone, scanning and electronic related software with ability to maneuver through basic computer-based applications.

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