Accounts Receivable/Collections Coordinator

OEC Group is one of the top freight forwarders in the transportation industry, providing logistics and information services to a large customer base. The Accounts Receivable/Collections Coordinator will communicate with delinquent customers, resolve billing disputes, and take on data analyst responsibilities as the role matures. Responsibilities Review shipping/billing documentation in a paperless environment via Microsoft Excel and FMS/CargoWise One Collect and analyze relevant data to create reports such as highlighting high risk accounts, accounts receivable aging percentiles, and more Take a process-based approach to resolve billing/payment disputes Manage as many as 200+ past due accounts daily Record business transactions, charges, refunds, and key daily worksheets to general ledger Review accounts receivable aging and reconcile accounts Review weekly reports and address any issues as needed Work closely with our Sales Department to resolve customer disputes Skills Minimum 1 year experience in an accounting role; preferably handling accounts receivable or collections Ability to set and manage expectations of customers and upper management Customer service focused mindset for dealing with difficult/upset customers ASSERTIVE! - able to secure payments and deal with delinquent customers Advanced proficiency with data analysis tools such as Microsoft Excel and Power BI are highly preferred Previous experience using the ERP system, CargoWise One, is preferred Bachelor's degree or higher preferred Benefits Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group. 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time. Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance. 401K retirement plan with 3% company match. Discounted pet insurance - woof! woof! meow! Annual performance bonus and mid-year reviews for salary increases. Company Overview OEC Group is a logistics company that offers ocean freight, air freight, and export services. It was founded in 1981, and is headquartered in Rosedale, New York, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship OEC Group has a track record of offering H1B sponsorships, with 1 in 2022, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.