Accounts Receivable Specialist

Remote Full-time
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. Position Overview The Accounts Receivable Clerk supports the execution of day-to-day Accounts Receivable activities within the Global Revenue Team. This role is responsible for accurate billing support, cash application, collections follow-up, and reconciliation activities to ensure timely revenue processing and cash flow. The AR Clerk plays a key role in maintaining data accuracy, supporting internal controls, and ensuring compliance with company policies. The position operates under the guidance of the AR Team Lead and AR Manager. Key Responsibilities Billing & Invoice Support Support timely and accurate invoice generation in accordance with company policies and customer agreements. Review order details for completeness and escalate discrepancies as needed. Assist with credit memo processing and billing corrections when required. Cash Application & Reconciliation Apply customer payments accurately and timely within ERP systems. Perform account reconciliations and investigate unapplied cash or discrepancies. Maintain accurate customer account records and documentation. Collections Support Assist with collections follow-ups via email in alignment with defined procedures. Track outstanding balances and update collection notes in the system. Escalate complex disputes or high-risk accounts to the Team Lead or Manager. Month-End & Reporting Support Support monthly close activities related to AR, including reconciliations and reporting. Ensure completeness and accuracy of AR data for financial reporting purposes. Assist with documentation requests related to audits and internal control reviews. Compliance & Controls Follow established internal controls and documentation standards to support compliance and audit requirements. Ensure proper recordkeeping and data integrity in accordance with company policies. Identify process inconsistencies or data issues and escalate appropriately. Collaboration Work closely with Sales, Order Management, and other Finance teams to resolve billing or payment issues. Provide professional communication to customers regarding billing and payment inquiries. Qualifications Education Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred (or equivalent experience). Experience 1–3 years of experience in Accounts Receivable, billing, or related finance operations. Experience working in ERP (e.g., NetSuite, SAP, Oracle) and CRM (Salesforce) systems preferred. Experience in a fast-paced or multinational environment is a plus. Technical Skills Proficiency in Microsoft Excel and Microsoft Office Suite. Strong attention to detail and data accuracy. Ability to work with financial systems and reporting tools. Competencies Strong organizational and time management skills. Ability to prioritize tasks and meet deadlines. Clear and professional communication skills. Problem-solving mindset with ability to escalate appropriately. Team-oriented and adaptable in a changing environment. What you'll get Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents Medical, dental, and vision coverage starting on your first day Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program 401(k) retirement plan with company matching contributions Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time AirVet: 24/7 virtual veterinary care at no cost Legal services, identity protection, and supplemental health insurance options Tax-advantaged spending accounts for healthcare, dependent care, and commuting Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning Compensation Transparency Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range. In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off. U.S. Geographic Zones & Compensation Ranges (TTC / OTE) Zone 1: San Francisco Bay Area, New York City Boroughs $63,900 — $106,500 USD Zone 2: Washington, California (excluding San Francisco Bay Area) $58,600 — $97,700 USD Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona $53,300 — $88,800 USD Zone 4: All other US locations $46,400 — $77,300 USD Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice . The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice . By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
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