Accounts Receivable and Collections Specialist - Remote - US Business Hours - Bangalore - Competitive Salary and Benefits Package

Join the Team That's Revolutionizing the Database Industry At Couchbase, we're on a mission to simplify how developers and architects develop, deploy, and consume modern applications. As a leader in the database market, we're driving a generational shift with our fast, flexible, and affordable cloud database platform, Capella. With over 30% of the Fortune 100 trusting us to power their modern applications, we're honored to be a part of the Best Places to Work Award for the Bay Area and the UK. About the Role We're looking for a highly skilled and motivated Accounts Receivable and Collections Specialist to join our team in Bangalore, working remotely during US standard business hours. As a key member of our Accounts Receivable team, you'll play a critical role in managing the accounts receivable process, including generating invoices, tracking payments, and following up with customers as needed. Key Responsibilities: Perform full-cycle Accounts Receivable functions, including sales order processing, invoicing, cash application, and AR adjustments Facilitate the resolution of AR issues with internal and external stakeholders, including managing escalations when necessary Review customer contracts and determine the appropriate classification according to company accounting policies Partner with customer or internal cross-functional teams to resolve client-billing discrepancies Participate in recurring Sarbanes Oxley walkthrough and testing procedures Manage the AR alias inbox and resolve or escalate matters as needed Assist Sales and Sales Operations teams with onboarding new customers to ensure payment by providing necessary documentation (supplier forms, banking info, W9) Participate in month-end and year-end closing activities, including adjusting entries, account reconciliations, and internal and external reporting Contribute and participate in ad-hoc special projects and other requests as needed Requirements and Qualifications Minimum Requirements: Bachelor's degree in Accounting or Finance Solid understanding of basic accounting principles Must have strong analytical, organizational, verbal, written, and communications skills Proven work experience of minimum of 2-3 years as Accounts Receivable accountant, including collections experience Previous cash collection experience Must be willing to work from home during standard US business hours Preferred Qualifications: Previous experience with a software company Basic understanding of software revenue recognition accounting Hands-on experience in operating NetSuite, Salesforce, and Tesorio Attention to detail and superior organization skills Ability to function in a fast-paced, team-based environment What We Offer At Couchbase, we're committed to providing a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: Generous Time Off Program - Flexibility to care for you and your family Wellness Benefits - A variety of world-class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance Career Growth - Be valued, Create value approach Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. And much more! Why Join Couchbase? We're a company that's passionate about innovation, customer satisfaction, and making a difference. Here are just a few reasons why you might want to join our team: We're a leader in the database market, driving a generational shift with our fast, flexible, and affordable cloud database platform, Capella. We offer a dynamic and supportive work environment that encourages growth, learning, and collaboration. We're committed to providing a total rewards approach to benefits that recognizes the value you create here. We're a company that's passionate about making a difference, with a strong focus on corporate social responsibility. How to Apply If you're a motivated and experienced Accounts Receivable and Collections Specialist looking for a new challenge, we'd love to hear from you! Please submit your application today, and don't worry if you don't meet every single requirement - we value a great attitude and a willingness to learn above all. Don't Hesitate, Apply! Apply for this job