YourPace Admissions Specialist/Document Processor
About the position
The University of Maine at Presque Isle is seeking an Admissions Specialist/Document Processor to join a dynamic team focused on providing proactive, student-centered support to adult graduate and undergraduate prospects and applicants in the YourPace competency-based education program. This role involves processing applications, interacting with prospective students, and updating student statuses in various platforms, ensuring a smooth admissions process from inquiry to enrollment.
Responsibilities
Prepare applications and supporting documents for formal review.
,
Log the receipt of application documents in a timely manner and in accordance with departmental procedures.
,
Understand admissions-related policies to determine if additional documents may be needed from the applicant.
,
Track student progress through the admissions funnel using software applications: MaineStreet, ImageNow, and Salesforce.
,
Assist in monitoring the YourPace email account and respond to questions from prospective students, applicants, and current students.
,
Provide regular communication to applicants via their preferred method (email, text message, or phone call) regarding application requirements.
,
Use Salesforce and MaineStreet to generate data about applications to guide daily work.
,
Matriculate students and inform them of next steps in the enrollment process.
,
Provide feedback about the application process to the Admissions Team and recommend improvements.
Requirements
Basic computer skills including the use of multiple software applications simultaneously, Microsoft Office suite, Google applications, and communication technology (e.g., Zoom).
,
Bachelor's Degree or equivalent relevant experience in admissions, tutoring, counseling, customer service, marketing, or sales.
,
Strong interpersonal and communication skills (both oral and written).
,
Attention to detail and the ability to multitask.
,
Proof of a stable, reliable internet connection of not less than 25mbps for remote work.
Nice-to-haves
Proficiency in MS Word, Excel, Gmail, and recruitment software.
,
Related sales or marketing experience.
Benefits
Medical insurance
,
Dental insurance
,
Vision insurance
,
Tuition waiver programs for employees and dependents
,
10% employer contribution to the UMS retirement plan
,
Wellness programs
Apply Now
The University of Maine at Presque Isle is seeking an Admissions Specialist/Document Processor to join a dynamic team focused on providing proactive, student-centered support to adult graduate and undergraduate prospects and applicants in the YourPace competency-based education program. This role involves processing applications, interacting with prospective students, and updating student statuses in various platforms, ensuring a smooth admissions process from inquiry to enrollment.
Responsibilities
Prepare applications and supporting documents for formal review.
,
Log the receipt of application documents in a timely manner and in accordance with departmental procedures.
,
Understand admissions-related policies to determine if additional documents may be needed from the applicant.
,
Track student progress through the admissions funnel using software applications: MaineStreet, ImageNow, and Salesforce.
,
Assist in monitoring the YourPace email account and respond to questions from prospective students, applicants, and current students.
,
Provide regular communication to applicants via their preferred method (email, text message, or phone call) regarding application requirements.
,
Use Salesforce and MaineStreet to generate data about applications to guide daily work.
,
Matriculate students and inform them of next steps in the enrollment process.
,
Provide feedback about the application process to the Admissions Team and recommend improvements.
Requirements
Basic computer skills including the use of multiple software applications simultaneously, Microsoft Office suite, Google applications, and communication technology (e.g., Zoom).
,
Bachelor's Degree or equivalent relevant experience in admissions, tutoring, counseling, customer service, marketing, or sales.
,
Strong interpersonal and communication skills (both oral and written).
,
Attention to detail and the ability to multitask.
,
Proof of a stable, reliable internet connection of not less than 25mbps for remote work.
Nice-to-haves
Proficiency in MS Word, Excel, Gmail, and recruitment software.
,
Related sales or marketing experience.
Benefits
Medical insurance
,
Dental insurance
,
Vision insurance
,
Tuition waiver programs for employees and dependents
,
10% employer contribution to the UMS retirement plan
,
Wellness programs
Apply Now