Worklife Resource Consultant - Medicare
Description: • The Worklife Resource Consultant is part of the Worklife Team • Provides education about community resources • Resource needs assessment and community/national referrals • Works in an inbound and outbound call center environment • Completes outbound phone calls and research • Documents member interactions and research/case fulfillment in the system • Additional responsibilities assigned based on business need Requirements: • 1+ year(s) of experience working with the elderly and/or adults with disability populations • Completing resource needs assessments • Educating, researching and referring to appropriate community resources • 1+ year(s) experience in social work, social services, or case management field • Private, confidential workspace free from distractions • Professional, camera-ready work environment available at all times • Excellent verbal and written communication skills • Reliable wired internet connection (minimum 400 Mbps download, 10-20 Mbps upload) • Must be hardwired into your internet modem and not work off Wi-Fi • Comfortable conducting video chats, virtual calls and using digital communication tools Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings • Tobacco cessation and weight management programs • Confidential counseling and financial coaching • Benefit solutions that address the different needs and preferences of our colleagues • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access • Many other benefits depending on eligibility Apply tot his job