[Work From Home] Retail Store Manager I
Our team is expanding! We have a new opening for a Retail Store Manager I! Embrace a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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POSITION SUMMARY:
As the Store Manager I or II, you will have a hands-on opportunity to develop supervisory experience and skills while managing the overall operations at a low or lower complexity store. You will learn how to drive success, gain expertise and a clear understanding of the business operations, and create and develop great teams. The Store Manager I and II roles are also required to perform all functions normally performed by a store team member. Also, as Store Managers you will have an opportunity to own your business in driving sales, modeling Purple Promise service and delivering operational excellence. These foundational experiences will provide the skills needed for a future career managing a store with higher volume and a larger team of direct reports.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
 Understand and model FedEx Office values to customers and team members
 Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
 Regularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customers
 Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
 Use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports
 Interact with your supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of your business
 Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets
 Accomplish regular daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits
 Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management
 Utilize Quality Improvement tools in order to improve the business, share ideas and continue to innovate
 Be flexible with your schedule - your work hours will be based on business needs and store operating hours
 All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
 Associates Degree or some college preferred
 High school degree or GED required
 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
 Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
ESSENTIAL FUNCTIONS:
 Ability, at times, to work alone in the store
 Ability to stand during entire shift, excluding meal and rest periods
 Ability to move and lift 55 pounds
 Ability, on a consistent basis, to bend/twist at the waist and knees
 Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
 Ability to communicate effectively with customers, vendors, and other team members
 Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
 Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
 Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
 Ability to work with minimal supervision
 Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
 Suggests areas for improvement in internal processes along with possible solutions.
 Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
 Applies Quality concepts presented at training during daily activities.
 Supports FedEx Office Quality initiatives.
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POSITION SUMMARY:
As the Store Manager I or II, you will have a hands-on opportunity to develop supervisory experience and skills while managing the overall operations at a low or lower complexity store. You will learn how to drive success, gain expertise and a clear understanding of the business operations, and create and develop great teams. The Store Manager I and II roles are also required to perform all functions normally performed by a store team member. Also, as Store Managers you will have an opportunity to own your business in driving sales, modeling Purple Promise service and delivering operational excellence. These foundational experiences will provide the skills needed for a future career managing a store with higher volume and a larger team of direct reports.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
 Understand and model FedEx Office values to customers and team members
 Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
 Regularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customers
 Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
 Use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports
 Interact with your supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of your business
 Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets
 Accomplish regular daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits
 Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management
 Utilize Quality Improvement tools in order to improve the business, share ideas and continue to innovate
 Be flexible with your schedule - your work hours will be based on business needs and store operating hours
 All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
 Associates Degree or some college preferred
 High school degree or GED required
 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred
 Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
ESSENTIAL FUNCTIONS:
 Ability, at times, to work alone in the store
 Ability to stand during entire shift, excluding meal and rest periods
 Ability to move and lift 55 pounds
 Ability, on a consistent basis, to bend/twist at the waist and knees
 Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
 Ability to communicate effectively with customers, vendors, and other team members
 Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
 Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
 Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
 Ability to work with minimal supervision
 Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
 Suggests areas for improvement in internal processes along with possible solutions.
 Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
 Applies Quality concepts presented at training during daily activities.
 Supports FedEx Office Quality initiatives.
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