[Work From Home] Preliminary Investigation Coordinator - Work
Join our friendly team! We have a simple and rewarding job for a Preliminary Investigation Coordinator - Work From Home! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary. Â Â Preliminary Investigation Coordinator - Work from Home job at Delta Group. Buford, GA. Job Description
Job Description
Salary: $14 - $17 per hour DOE
Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the foundations of three key factors: People, Innovation and Results. People have always been at the core of who we are at Delta Group, and we pride ourselves on a culture that fosters the development and growth of our team. When it comes to Innovation, Delta Group has integrated innovation as a key driver in the development of our quality investigative performance and results across everything that we do. Throughout 4 decades in business, Delta Group has always been a results-driven company. We have a longstanding history of commitment to our clients in building trust based on our results and relationships. Weve seen many changes during our tenure, but one thing that has never changed is our commitment to providing quality results.
Delta is looking to fill a full-time Preliminary Investigation Coordinator position. Below is the desired criteria.
Responsibilities:
 Review applicable client dashboards for cases requiring IAPs/Preliminary Investigations
 Work cases in the order they are entered into CM system unless other direction in received from Case Manager or Account VP
 Thoroughly review and understand database comprehensive report and accurately populate template with the available information
 Conduct database research in an effort to obtain additional information that may not be listed in the comprehensive report
 Search social media and open internet sources for information regarding the subject of the investigation focusing on what could be considered pertinent to the claim
 Maintain an open line of communication with Case Manager and Account VP when information discrepancies are identified
 Complete IAPs/Preliminary investigations in a timely manner with a goal of 30 minutes or less, understanding some may take longer if information is either plentiful or difficult to locate/confirm
 Perform data entry efficiently
 Prepare and modify documents including correspondence, reports, drafts, memos, and emails
 Reviews files, records, and obtain information to respond to request
 Provide general administrative and clerical support
 Handle sensitive and confidential material and information with discretion
 Conduct verification via phone
Knowledge, Skills, and Ability Requirements:
 Extensive experience with Microsoft Office, primarily Word, Excel, and Outlook
 Ability to remain in a seated position for extended periods of time
 Ability to operate standard office equipment and keyboards
 Excellent English and grammar skills, written and verbal
 Must possess the ability to work efficiently and accurately
 Must be detail-oriented
 Must be organized
 Ability to learn quickly
 Strong problem solving and critical thinking skills
 Good customer service skills
 Must manage multiple tasks and prioritize appropriately
Benefits:
 401(k)
 Dental insurance
 Health insurance
 Paid time off
 Vision insurance
Job Type:
 Full-time
Schedule:
 8 hour shift
 Monday to Friday 8am-5pm EST
Education:
 High school or equivalent (Preferred)
Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
remote work Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
Job Description
Salary: $14 - $17 per hour DOE
Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the foundations of three key factors: People, Innovation and Results. People have always been at the core of who we are at Delta Group, and we pride ourselves on a culture that fosters the development and growth of our team. When it comes to Innovation, Delta Group has integrated innovation as a key driver in the development of our quality investigative performance and results across everything that we do. Throughout 4 decades in business, Delta Group has always been a results-driven company. We have a longstanding history of commitment to our clients in building trust based on our results and relationships. Weve seen many changes during our tenure, but one thing that has never changed is our commitment to providing quality results.
Delta is looking to fill a full-time Preliminary Investigation Coordinator position. Below is the desired criteria.
Responsibilities:
 Review applicable client dashboards for cases requiring IAPs/Preliminary Investigations
 Work cases in the order they are entered into CM system unless other direction in received from Case Manager or Account VP
 Thoroughly review and understand database comprehensive report and accurately populate template with the available information
 Conduct database research in an effort to obtain additional information that may not be listed in the comprehensive report
 Search social media and open internet sources for information regarding the subject of the investigation focusing on what could be considered pertinent to the claim
 Maintain an open line of communication with Case Manager and Account VP when information discrepancies are identified
 Complete IAPs/Preliminary investigations in a timely manner with a goal of 30 minutes or less, understanding some may take longer if information is either plentiful or difficult to locate/confirm
 Perform data entry efficiently
 Prepare and modify documents including correspondence, reports, drafts, memos, and emails
 Reviews files, records, and obtain information to respond to request
 Provide general administrative and clerical support
 Handle sensitive and confidential material and information with discretion
 Conduct verification via phone
Knowledge, Skills, and Ability Requirements:
 Extensive experience with Microsoft Office, primarily Word, Excel, and Outlook
 Ability to remain in a seated position for extended periods of time
 Ability to operate standard office equipment and keyboards
 Excellent English and grammar skills, written and verbal
 Must possess the ability to work efficiently and accurately
 Must be detail-oriented
 Must be organized
 Ability to learn quickly
 Strong problem solving and critical thinking skills
 Good customer service skills
 Must manage multiple tasks and prioritize appropriately
Benefits:
 401(k)
 Dental insurance
 Health insurance
 Paid time off
 Vision insurance
Job Type:
 Full-time
Schedule:
 8 hour shift
 Monday to Friday 8am-5pm EST
Education:
 High school or equivalent (Preferred)
Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
remote work Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now