Work from Home Customer Service Representative
Randstad is currently working with a reputable company in efforts to fill several Work from Home Customer Service positions. Details of these positions are below. If you are interested in this position, please apply to this posting. A resume must be submitted in order to be considered for this position.
Shift: Must be available for an 8 hour shift between 8:00am - 8:00pm Monday - Friday
Pay: $15.00/hr.
Responsibilities:
• Handling incoming complex calls or outbound appointments offering compassion and empathy while using exceptional listening skills to identify customers' needs.
• Resolving customers’ needs related to clarification on customers' specific benefit plans or program options
• Document all inbound and outbound calls and summarize calls in the case management system as well as adapt to and implement ongoing training as the company grows and develops in the health care consumerism industry.
Requirements:
• 1 year customer service in the medical field, Insurance verification or high level overview of patients or customers benefit plans
• Good verbal and written communication skills.
• Dependable and able to adhere to schedule.
• Effective problem solving skills.
• Effective listening skills.
• Customer service orientation.
• Attention to details.
Work from Home Equipment Requirements:
• Must have a laptop or desktop computer with Windows 10 or better, 16 GB of RAM installed and 256 GB of storage
• USB Headset to plug into the computer
• Hardwired internet using an Ethernet cable
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Apply Now
Apply Now
Shift: Must be available for an 8 hour shift between 8:00am - 8:00pm Monday - Friday
Pay: $15.00/hr.
Responsibilities:
• Handling incoming complex calls or outbound appointments offering compassion and empathy while using exceptional listening skills to identify customers' needs.
• Resolving customers’ needs related to clarification on customers' specific benefit plans or program options
• Document all inbound and outbound calls and summarize calls in the case management system as well as adapt to and implement ongoing training as the company grows and develops in the health care consumerism industry.
Requirements:
• 1 year customer service in the medical field, Insurance verification or high level overview of patients or customers benefit plans
• Good verbal and written communication skills.
• Dependable and able to adhere to schedule.
• Effective problem solving skills.
• Effective listening skills.
• Customer service orientation.
• Attention to details.
Work from Home Equipment Requirements:
• Must have a laptop or desktop computer with Windows 10 or better, 16 GB of RAM installed and 256 GB of storage
• USB Headset to plug into the computer
• Hardwired internet using an Ethernet cable
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Apply Now
Apply Now