Work from Home Customer Service Representative
About us
We are professional, agile and professional...
Our work environment includes:
• Modern office setting
• Food provided
• Work-from-home days
• Growth opportunities
• Casual work attire
• Relaxed atmosphere
• On-the-job training
• Flexible working hours
• Safe work environment
• Lively atmosphere
## Job Summary
We are seeking a work from home Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional products or services.
## Duties
- Answer incoming customer calls a professionally
- Assist customers with product information, pricing, and availability etc
- Upsell products or services to increase revenue if necessary
- Resolve customer complaints in a calm and professional manner
- Maintain customer records and update account information as needed
## Skills
- Proficient in data entry with attention to detail
- Excellent verbal and written communication skills in English; Bilingual proficiency is a plus
- Strong customer service orientation with the ability to handle various customer personalities
- Sales experience preferred for upselling opportunities ( not required)
- Ability to effectively communicate and demonstrate phone etiquette
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - $21.00 per hour
Expected hours: No less than 15 per week
Benefits:
• Flexible schedule
• On-the-job training
• Work from home
Shift:
• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
Work Location: Remote
Apply Now
We are professional, agile and professional...
Our work environment includes:
• Modern office setting
• Food provided
• Work-from-home days
• Growth opportunities
• Casual work attire
• Relaxed atmosphere
• On-the-job training
• Flexible working hours
• Safe work environment
• Lively atmosphere
## Job Summary
We are seeking a work from home Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional products or services.
## Duties
- Answer incoming customer calls a professionally
- Assist customers with product information, pricing, and availability etc
- Upsell products or services to increase revenue if necessary
- Resolve customer complaints in a calm and professional manner
- Maintain customer records and update account information as needed
## Skills
- Proficient in data entry with attention to detail
- Excellent verbal and written communication skills in English; Bilingual proficiency is a plus
- Strong customer service orientation with the ability to handle various customer personalities
- Sales experience preferred for upselling opportunities ( not required)
- Ability to effectively communicate and demonstrate phone etiquette
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - $21.00 per hour
Expected hours: No less than 15 per week
Benefits:
• Flexible schedule
• On-the-job training
• Work from home
Shift:
• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
Work Location: Remote
Apply Now