Wire Specialist (Hybrid) - Espanola or Santa Fe, NM

Del Norte Credit Union is a community-focused financial institution dedicated to improving lives. The Wire Specialist is responsible for accurately processing, monitoring, and reconciling wire transfers while ensuring compliance with regulatory requirements and delivering exceptional service to members.ResponsibilitiesBalance wire settlement accounts and resolve discrepancies promptly to maintain accurate financial recordsResponsible for the daily processing of ACH Origination, including balancing ACH files; entering new ACH originations; processing changes and updates; and reviewing, verifying, and ensuring all required documentation is properly completed, signed, received, and archived in compliance with regulatory requirementsEnsure all wire transactions adhere to federal regulations, OFAC requirements, and credit union policiesProcess domestic and international wire transfers accurately and on time while verifying member identity, account information, and authorization to meet security and fraud-prevention requirementsAssist members and internal staff with wire-related inquiries, status updates, and issue resolution while delivering excellent service. Work closely with accounting, operations, fraud, and branch teams to support smooth transaction processing and problem resolutionParticipate in testing, updating, and enhancing wire systems, procedures, and workflows to improve efficiency and accuracyCross-train across Deposit Operations functions, RDC, share draft processing, chargebacks, to ensure operational coverage, accuracy, and workflow continuityProcess Member Research requestsPerform other related duties as assigned to support departmental and organizational goalsSkillsOne year to three years of similar or related experienceA high school education or GEDWork involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperationDiscussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communicationAnalytical (Developing)Microsoft Office Suite (Intermediate)Compliance Regulations (Developing)Accounting (Introductory)Adaptability (Developing)This position is primarily sedentary and requires the ability to remain seated or standing for extended periods while operating a computer and other office equipmentManual dexterity is needed for typing, using a mouse, and handling documentsThe role may involve occasional reaching, bending, or manipulating objects, as well as light lifting of up to 15 poundsVisual and auditory acuity are required for reading documents, creating content, and communicating effectivelyBenefitsMedical, Dental and Vision insurance. Available the first of the month following date of hire.401(k) - Traditional or RothSpanish Speaking IncentivePaid Time OffEleven paid holidays/yearEmployer-Paid Benefits: Employee Assistance Programs (EAP), Short-Term & Long-Term disabilityWellness Reimbursement PlanEducational Reimbursement Program and Development Programs.Company OverviewDel Norte Credit Union (DNCU) is a member-owned, not-for-profit financial institution that embraces the culture and community traditions of New Mexico. It was founded in 1954, and is headquartered in Santa Fe, New Mexico, USA, with a workforce of 201-500 employees. Its website is https://www.dncu.org.



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