Weekend Evening Remote Dispatcher – Towing Company

Remote Full-time
Day Heights Towing is seeking a dependable, detail-oriented Part-Time Weekend Evening Dispatcher to support our after-hours operations on Saturday and Sunday evenings.

This position is remote after successful completion of in-person training. The dispatcher plays a key role in coordinating drivers, assisting customers, and keeping operations running smoothly during peak evening hours.

We are looking for someone who is organized, reliable, and comfortable working independently.

Responsibilities:
• Answer incoming service calls and dispatch drivers efficiently
• Manage calls using TowBook dispatch software
• Communicate clearly with drivers and customers
• Monitor job progress and update records
• Handle urgent or after-hours situations professionally
• Maintain accurate and accurate service documentation
• Follow company policies and procedures

Schedule:
• Saturdays & Sundays
• Evening shifts, typically ending by midnight
• 4–8 hours per night
• Consistent weekend availability required

Training:
• Paid, in-person training required
• Training conducted at company location
• Remote work begins after training is successfully completed

Qualifications:
• Strong phone and communication skills
• Comfortable working independently in a remote setting
• Reliable high-speed internet and quiet home workspace
• Basic computer proficiency
• Excellent attendance and punctuality
• Ability to remain calm under pressure
• Dispatch, call center, or customer service experience preferred

What We Offer:
• Stable, predictable weekend schedule
• Remote work opportunity after training
• Supportive, family-owned company culture
• Opportunity for additional shifts

Pay: $15.00 - $20.00 per hour

Expected hours: 8.0 – 16.0 per week

Work Location: Remote

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