Web Multi-Media Content Consultant
Description:
• This is a remote position.
• Objective: A professional is required to conduct moderated usability testing of a web presence to improve user task success.
• The goal is to ensure that users can efficiently complete their tasks, such as accessing and understanding government services online.
• Tasks: Moderated Usability Testing: Conduct four usability tests annually with a target audience.
• Facilitate one-on-one moderated usability sessions.
• Observe and record user interactions for evaluation.
• Document findings related to usability and accessibility.
• Usability Test Execution: Attend a kickoff meeting to confirm approach, target audience, and test scenarios.
• Develop testing materials, including participant instructions, invitations, consent forms, and facilitator guides.
• Recruit participants, ensuring a mix of mobile and desktop users across various locations.
• Schedule and manage test sessions remotely.
• Obtain consent and record participant sessions.
• Upload session recordings for internal access for 12 months post-testing.
• Reporting and Recommendations: Provide a PowerPoint presentation for each usability test, covering: - Task success rates and completion times.
• Identified usability and accessibility issues.
• Video clips demonstrating key findings.
• Expert recommendations for improving information architecture, page layouts, navigation, labels, and wording.
• Present findings to the web strategy team and stakeholders.
• Deliverables: Testing Materials: Participant instructions Invitation emails Consent forms Finalized task scenarios Facilitator’s guide Format: Microsoft Word (one per usability test) Results Presentation: PowerPoint presentation summarizing usability test findings.
• Delivered within 60 days of the kickoff meeting for each test.
• Work Conditions: Remote work. Meetings - Conducted virtually, with scheduled and ad hoc sessions. Travel - No travel required.
Requirements:
• Language Requirements: Work conducted in English, with 30% of testing in French.
• Deliverables provided in English; translation handled separately.
Benefits:
Apply Now
Apply Now
• This is a remote position.
• Objective: A professional is required to conduct moderated usability testing of a web presence to improve user task success.
• The goal is to ensure that users can efficiently complete their tasks, such as accessing and understanding government services online.
• Tasks: Moderated Usability Testing: Conduct four usability tests annually with a target audience.
• Facilitate one-on-one moderated usability sessions.
• Observe and record user interactions for evaluation.
• Document findings related to usability and accessibility.
• Usability Test Execution: Attend a kickoff meeting to confirm approach, target audience, and test scenarios.
• Develop testing materials, including participant instructions, invitations, consent forms, and facilitator guides.
• Recruit participants, ensuring a mix of mobile and desktop users across various locations.
• Schedule and manage test sessions remotely.
• Obtain consent and record participant sessions.
• Upload session recordings for internal access for 12 months post-testing.
• Reporting and Recommendations: Provide a PowerPoint presentation for each usability test, covering: - Task success rates and completion times.
• Identified usability and accessibility issues.
• Video clips demonstrating key findings.
• Expert recommendations for improving information architecture, page layouts, navigation, labels, and wording.
• Present findings to the web strategy team and stakeholders.
• Deliverables: Testing Materials: Participant instructions Invitation emails Consent forms Finalized task scenarios Facilitator’s guide Format: Microsoft Word (one per usability test) Results Presentation: PowerPoint presentation summarizing usability test findings.
• Delivered within 60 days of the kickoff meeting for each test.
• Work Conditions: Remote work. Meetings - Conducted virtually, with scheduled and ad hoc sessions. Travel - No travel required.
Requirements:
• Language Requirements: Work conducted in English, with 30% of testing in French.
• Deliverables provided in English; translation handled separately.
Benefits:
Apply Now
Apply Now