Web Content and Design Specialist

ISO New England Inc. is the independent system operator responsible for ensuring the safe and reliable flow of electricity in the region while planning for the future of the electric grid. They are seeking a Web Content and Design Specialist to manage digital content publishing requests and execute multimedia design while maintaining adherence to branding and accessibility standards.ResponsibilitiesTriage incoming requests from departments across the organization, interpret needs, and implement solutions that uphold a consistent, user focused digital experienceCollaborate closely with Corporate Communications, Digital Platforms, and IT partners to identify improvements, support best practices, and enhance user experience across the ISO’s digital propertiesContribute to the creation, refresh, and maintenance of new and existing web pages and digital assets, reinforcing the ISO’s visual identity and ensuring cohesive presentation across web, mobile, employee communications, and social channelsSkillsBachelor's degree in related fieldExperience administering internal and external website content using content management systemsGraphic design and front-end website layout and design experienceExperience with web accessibility standards and applying WCAG principlesVarious CMS applications including, but not limited to: Crafter and LiferayHTML/CSS and web page design and layoutGraphic design knowledge, including supporting organizational brandingBenefitsComprehensive health insurance (medical, dental and vision)Flexible spending and health savings accountsA 401(k) plan with generous employer contributionsA student debt benefitLife and AD&D insuranceDisability insuranceCritical illness and hospital indemnity benefitsPaid time offPaid leaveA wellness programAn employee assistance programOther great company perksCompany OverviewKeeping the power flowing reliably and at competitive prices to the homes, businesses, and industries across the six diverse states of New England is a complicated, demanding, and ever-evolving job. It was founded in 1997, and is headquartered in Holyoke, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.iso-ne.com.



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