W2 / 1099 Contract | Infor VISUAL Functional/Technical Business Analyst Production Support | Contract | Remote

Remote Full-time
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Hiring: Infor VISUAL Functional/Technical Business Analyst Production Support

Location: Remote / USA

Key Responsibilities

This role will support daytoday operations, triage and resolve tickets, manage access requests, and help analyze and troubleshoot issues across multiple VISUAL modules.

We are looking for a Senior Functional/Technical Business Analyst with strong hands-on expertise in Infor VISUAL ERP (Version 9 experience required) to support a highly customized production environment.

The ideal candidate should have a strong blend of functional and technical knowledge with the ability to troubleshoot, analyze, and support day-to-day ERP operations independently in a fast-paced environment.

Key Responsibilities

Provide production support across Infor VISUAL Financials, Manufacturing/MRP, Costing, Projects, and Work Orders modules

Troubleshoot and resolve issues in a heavily customized VISUAL environment

Handle ticket triage, issue resolution, and user access requests

Analyze existing customizations and reverse-engineer legacy solutions when needed

Collaborate with business users and IT teams to support operational stability and process improvements

Assist with enhancements, integrations, reporting, and workflow optimization initiatives

Required Skills

Strong hands-on experience with Infor VISUAL ERP Version 9

Expertise in VISUAL functional modules including Manufacturing, Financials, Costing, and Work Orders

Technical experience with Visual Macros, VB.NET, Crystal Reports, SSRS, and SQL Server

Ability to work independently with minimal supervision

Strong troubleshooting, analytical, and communication skills

Experience supporting highly customized ERP environments

Preferred

Experience in manufacturing or production support environments

Strong customer-facing and stakeholder communication skills

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