VP Sales, US Enterprise West

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Vice President, Enterprise Sales – US WestWe are seeking a dynamic, results-oriented Vice President of Enterprise Sales to lead and scale our business across the US West region. This is a critical leadership role responsible for driving revenue growth, expanding market presence, and building a high-performing enterprise sales organization.The ideal candidate brings deep enterprise sales expertise, a strong track record of exceeding targets, and the ability to inspire teams while executing a clear, data-driven strategy.At Genesys, we are redefining how organizations engage with their customers through AI powered experiences, and this role plays a critical part in delivering measurable business impact for enterprise clients. You will partner closely with cross functional leaders to align go to market execution with product innovation and customer outcomes.Key Responsibilities:Sales Strategy & ExecutionOwn and execute the enterprise sales strategy for the US West region to drive revenue growth and expand market presenceDrive consistent achievement of revenue targets, pipeline growth, and key performance metrics across the regionAnalyze market trends, customer needs, and competitive dynamics to identify opportunities and risksTeam LeadershipBuild, lead, and scale a high-performing enterprise sales teamFoster a culture of accountability, performance, and continuous improvementCoach and develop sales leaders and individual contributors to consistently exceed targetsClient & Partner EngagementBuild and expand executive level relationships with key enterprise clients and partners to increase customer lifetime value and retentionIdentify and capture new market opportunities, including expansion into emerging segments and strategic accountsPartner with cross functional teams to align sales execution with product, marketing, and customer success strategiesOperational ExcellenceImplement data-driven processes to optimize sales performance and efficiencyMaintain accurate pipeline management and forecasting disciplineProactively identify gaps and take decisive action to ensure target attainmentMarket ExpansionIdentify and penetrate new market segments across the US West regionDevelop and execute territory and account expansion strategiesRequired Qualifications:12+ years of experience in enterprise sales, with a bachelor’s degree in business, Marketing, or a related field or equivalent experience10+ years of progressive sales leadership experience with demonstrated ownership of regional or national revenue targetsProven track record of consistently exceeding enterprise sales quotas in B2B environmentsDeep experience in SaaS, CCaaS, AI technology, or enterprise software solutionsStrong understanding of enterprise sales cycles, deal structuring, and executive level stakeholder engagementDemonstrated ability to lead, coach, and scale high performing sales teamsStrong analytical capability with experience using data to drive forecasting, pipeline management, and performance optimizationWillingness and ability to travel as required across the region#LI-RemoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $203,000.00 - $357,000.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsClick here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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