VP Revenue Operations

The VP of Revenue Operations is a key leadership role responsible for aligning the company's revenue-generating functions (sales, marketing, customer success, and account management) to drive efficiency, transparency, and growth. This individual will leverage data and analytics to influence and improve strategy, systems, analytics, enablement, and process optimization across the entire customer lifecycle to help Blue Stream Fiber achieve its growth and profitability goals. Key Responsibilities Strategic Leadership Partner with the Chief Revenue Officer and senior leadership to set and execute the revenue strategy. Develop scalable processes and frameworks that align revenue-generating teams. Lead cross-functional collaboration across sales, marketing, customer success, billing, and finance. Revenue Process & Operational Excellence Design and manage end-to-end revenue operations processes, including lead-to-cash, upsell, and renewal workflows. Establish consistent sales methodologies, pipeline management practices, and forecasting cadence. Drive CRM and toolset optimization, ensuring data hygiene and user adoption (Salesforce or equivalent). Data, Analytics & Reporting Own revenue reporting and forecasting accuracy; deliver weekly/monthly dashboards to executive leadership. Analyze performance metrics across the revenue funnel to identify trends, gaps, and opportunities for improvement. Enable data-driven decisions with actionable insights and attribution models for marketing and sales. Technology & Systems Ownership Manage the RevOps tech stack (CRM, marketing automation, sales engagement, CPQ, analytics tools). Evaluate, implement, and integrate new tools as needed to scale operations efficiently. Team Development & Enablement Build, mentor, and lead a high-performing RevOps team (systems admins, analysts, enablement professionals). Collaborate to design and deliver sales enablement programs including onboarding, training, and knowledge management. Foster a culture of accountability, transparency, and continuous improvement. Skills, Knowledge & Expertise 12+ years in revenue operations, sales operations, or business operations roles, with 7+ in leadership. Strong knowledge of telecom or subscription-based business models and recurring revenue metrics. Proven track record of leading cross-functional initiatives that accelerate revenue growth and improve productivity. Advanced proficiency in Salesforce, data visualization tools (e.g. Power BI), and RevOps platforms. Deep understanding of pipeline management, territory planning, compensation modeling, and quota setting. Experience in the telecom, broadband, or managed services industries. (Preferred) Exposure to both B2C and B2B go-to-market models. (Preferred) MBA or advanced degree in business, operations, or a related field. (Preferred) Job Benefits Medical, Dental and Vision PTO & Holidays 401K + Match Life Insurance FSA & HSA Short Term/Long Term Disability Legal Plan Support & EAP Originally posted on Himalayas