VP, Pre-Sales
Sycurio is redefining how enterprises handle payments across customer interactions. We replace fragmented, high-risk payment processes with a secure, API-driven platform that spans contact centers, digital channels, and payment systems.
Our focus is simple: to protect every transaction, in any channel, without disrupting the customer experience, while enabling scale, automation, and compliance by design.
The VP, Pre-Sales is the technical lead in the sales cycle, responsible for guiding opportunities from discovery through solution validation to close. Acting as a trusted advisor to enterprise customers and partners, this role ensures technical alignment, accelerates deal progression, and protects solution integrity.
This role is critical to:
Driving high-quality pipeline progression
Ensuring accurate, scalable, and standardized solution design
Supporting a solution- and value-led sales motion
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Key Responsibilities:
Sales Execution & Deal Progression
Own the technical qualification and solution design for assigned opportunities
Lead High-Level Design creation and ensure completion within defined timelines
Identify and resolve technical blockers early to maintain deal velocity
Customer Engagement
Act as the primary technical advisor to enterprise customers and partners
Deliver executive-level presentations and product demonstrations
Translate complex technical capabilities into business value and outcomes
Build credibility across technical, operational, and executive stakeholders
Solution Design & Documentation
Design scalable solutions leveraging template-based architectures
Capture and document customer requirements and use cases
Support proposal development with clear, commercially viable designs
Sales & Partner Enablement
Support AEs in customer meetings, workshops, and deal strategy
Respond to RFIs/RFPs with structured, high-quality technical input
Train and enable channel partner Sales Engineers
Contribute to continuous improvement of demo environments and assets
Key qualifications, skills, experience:
Mandatory
Proven experience as a Pre-Sales / Sales Engineer in enterprise SaaS environments
Strong expertise in either:
Contact Centre (CCaaS, telephony, IVR, CRM integrations)
Payments / PCI-compliant systems
Executive-level presentations and demos
RFx responses and tender processes
Experience designing scalable, standardized solutions
Excellent communication skills (written and verbal)
Technical & Domain Strength
API-based architectures
Cloud environments (AWS preferred)
System integrations across CCaaS, CRM, and payment ecosystems
Ability to translate technical requirements into commercially viable solutions
Behavioral
Structured, disciplined approach to pipeline progression
High ownership and accountability in deal execution
Ability to operate under pressure with multiple concurrent deals
Collaborative mindset across Sales, Product, and Delivery teams
Desirable
Experience with PCI DSS compliance frameworks
Exposure to omnichannel payment solutions (voice, IVR, digital, chat)
Experience working with channel partners and OEM models
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Apply To This Job
Our focus is simple: to protect every transaction, in any channel, without disrupting the customer experience, while enabling scale, automation, and compliance by design.
The VP, Pre-Sales is the technical lead in the sales cycle, responsible for guiding opportunities from discovery through solution validation to close. Acting as a trusted advisor to enterprise customers and partners, this role ensures technical alignment, accelerates deal progression, and protects solution integrity.
This role is critical to:
Driving high-quality pipeline progression
Ensuring accurate, scalable, and standardized solution design
Supporting a solution- and value-led sales motion
\n
Key Responsibilities:
Sales Execution & Deal Progression
Own the technical qualification and solution design for assigned opportunities
Lead High-Level Design creation and ensure completion within defined timelines
Identify and resolve technical blockers early to maintain deal velocity
Customer Engagement
Act as the primary technical advisor to enterprise customers and partners
Deliver executive-level presentations and product demonstrations
Translate complex technical capabilities into business value and outcomes
Build credibility across technical, operational, and executive stakeholders
Solution Design & Documentation
Design scalable solutions leveraging template-based architectures
Capture and document customer requirements and use cases
Support proposal development with clear, commercially viable designs
Sales & Partner Enablement
Support AEs in customer meetings, workshops, and deal strategy
Respond to RFIs/RFPs with structured, high-quality technical input
Train and enable channel partner Sales Engineers
Contribute to continuous improvement of demo environments and assets
Key qualifications, skills, experience:
Mandatory
Proven experience as a Pre-Sales / Sales Engineer in enterprise SaaS environments
Strong expertise in either:
Contact Centre (CCaaS, telephony, IVR, CRM integrations)
Payments / PCI-compliant systems
Executive-level presentations and demos
RFx responses and tender processes
Experience designing scalable, standardized solutions
Excellent communication skills (written and verbal)
Technical & Domain Strength
API-based architectures
Cloud environments (AWS preferred)
System integrations across CCaaS, CRM, and payment ecosystems
Ability to translate technical requirements into commercially viable solutions
Behavioral
Structured, disciplined approach to pipeline progression
High ownership and accountability in deal execution
Ability to operate under pressure with multiple concurrent deals
Collaborative mindset across Sales, Product, and Delivery teams
Desirable
Experience with PCI DSS compliance frameworks
Exposure to omnichannel payment solutions (voice, IVR, digital, chat)
Experience working with channel partners and OEM models
\n
Apply To This Job