Virtual Scheduler and Administrative Support

Remote Full-time
Remote Patient Scheduling Coordinator – Brain, Spine & Pain Institute

Job Type: Full-Time (Remote)

Schedule: Monday–Friday (Eastern Time hours preferred)

Start Date: ASAP

About Us

The Brain, Spine & Pain Institute is a leading neurological, spine, and interventional pain clinic. We pride ourselves on delivering compassionate, accurate, and timely care. As we grow, we’re looking for a dedicated remote team member to help streamline the patient experience from first contact to follow-up.

Position Overview

We’re hiring a Remote Patient Scheduling Coordinator to manage scheduling for both new and existing patients. This role involves coordinating in-office and telehealth appointments, MRI and physical therapy referrals, and ensuring accurate, efficient communication between all parties involved in a patient’s care.

Key Responsibilities

Schedule new and follow-up appointments promptly (telehealth and in-office)

Coordinate MRI and physical therapy referrals per provider orders

Manage provider calendars and daily patient flows

Communicate with patients, attorneys, providers, and referring clinics

Track pending referrals, approvals, and follow-ups

Maintain accurate records in EMR systems

Support scheduling team as needed

Qualifications

1+ year experience in medical scheduling, patient coordination, or a similar healthcare role

Strong written and verbal communication skills

Excellent organization and attention to detail

Comfortable working independently and prioritizing tasks in a fast-paced setting

Proficient in EMR systems (DrChrono or MoveDocs experience is a plus)

Familiarity with HIPAA compliance and patient confidentiality

Availability during Eastern Time (ET) business hours required

Why Work With Us?

100% remote position

Supportive and collaborative team

Direct impact on improving patient care

Long-term opportunity with growth potential

Apply Now

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