Virtual Receptionist / Inbound call answering / Warn outbound calls - Contract to Hire

Remote Full-time
To apply, please submit your resume and a SHORT VOICE sample introducing yourself.

Location: Remote

Employment Type: Part-Time / Full-Time

Compensation: Competitive hourly rate (based on experience)

About the Role:

We are seeking a reliable and professional Virtual Receptionist to join our team and provide exceptional call answering and administrative support services for our clients. As the first point of contact, you will be responsible for answering incoming calls, greeting callers, taking messages, transferring calls, and providing general information in a courteous and efficient manner.

Key Responsibilities:

Answer incoming calls promptly, professionally, and with a friendly tone

Handle caller inquiries, take accurate messages, and relay them to the appropriate parties

Transfer calls to internal teams or client contacts as necessary

Provide basic information about services or direct calls to resources when needed

Manage multiple client accounts and follow specific call handling instructions

Document call details accurately and maintain updated call logs

Assist with scheduling appointments or follow-up calls if required

Deliver excellent customer service on every call

Requirements:

Excellent communication skills in English (both spoken and written)

Light accent is acceptable, but clarity and professionalism are essential

Previous experience in a receptionist, customer service, or call center role is preferred

Confident, polite, and courteous phone manner

Ability to multitask and follow detailed instructions for different clients

Strong organizational and time-management skills

Access to a quiet work environment and reliable high-speed internet

Proficient with communication tools such as VoIP, CRM platforms, and email

Preferred Qualifications:

Experience working remotely in a client-facing role

Familiarity with tools like Google chat, sheets, docs, Workspace, Zoom, and Dialpad

Bilingual or multilingual abilities are a plus, though not required

Why Join Us?

- Work from the comfort of your home

- Flexible scheduling opportunities

- Supportive, remote-first team culture

- Hourly pay + potential commission for outbound calling assignments

Join our team and help businesses make a great first impression — one call at a time.

To apply, please submit your resume and a short voice sample introducing yourself.

Apply Now

Apply Now
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