Virtual Receptionist / Inbound call answering / Warn outbound calls - Contract to Hire

To apply, please submit your resume and a SHORT VOICE sample introducing yourself. Location: Remote Employment Type: Part-Time / Full-Time Compensation: Competitive hourly rate (based on experience) About the Role: We are seeking a reliable and professional Virtual Receptionist to join our team and provide exceptional call answering and administrative support services for our clients. As the first point of contact, you will be responsible for answering incoming calls, greeting callers, taking messages, transferring calls, and providing general information in a courteous and efficient manner. Key Responsibilities: Answer incoming calls promptly, professionally, and with a friendly tone Handle caller inquiries, take accurate messages, and relay them to the appropriate parties Transfer calls to internal teams or client contacts as necessary Provide basic information about services or direct calls to resources when needed Manage multiple client accounts and follow specific call handling instructions Document call details accurately and maintain updated call logs Assist with scheduling appointments or follow-up calls if required Deliver excellent customer service on every call Requirements: Excellent communication skills in English (both spoken and written) Light accent is acceptable, but clarity and professionalism are essential Previous experience in a receptionist, customer service, or call center role is preferred Confident, polite, and courteous phone manner Ability to multitask and follow detailed instructions for different clients Strong organizational and time-management skills Access to a quiet work environment and reliable high-speed internet Proficient with communication tools such as VoIP, CRM platforms, and email Preferred Qualifications: Experience working remotely in a client-facing role Familiarity with tools like Google chat, sheets, docs, Workspace, Zoom, and Dialpad Bilingual or multilingual abilities are a plus, though not required Why Join Us? - Work from the comfort of your home - Flexible scheduling opportunities - Supportive, remote-first team culture - Hourly pay + potential commission for outbound calling assignments Join our team and help businesses make a great first impression — one call at a time. To apply, please submit your resume and a short voice sample introducing yourself. Apply tot his job