Virtual Medical Office Assistant

Remote Full-time
Job Title: Virtual Medical Office Assistant
Location: Remote (North Dallas , Texas)

Key Responsibilities:
• Manage patient appointments, follow-ups, and cancellations efficiently.
• Send reminders for upcoming visits or preventive screenings.
• Maintain and update patient records in Electronic Medical Records (EMR) systems.
• Organize medical documents securely and accurately.
• Verify insurance eligibility and assist in processing claims.
• Support billing inquiries to ensure timely resolutions.
• Handle phone calls, emails, and messages professionally.
• Respond to basic inquiries about office hours, services, and general medical concerns.
• Prepare charts and necessary documents for physician review.
• Assist in maintaining organized office workflows and processes.

Required Skills and Qualifications:
• Technical Proficiency: Experience using EMR systems and telehealth tools.
• Knowledge of Medical Terminology: Familiarity with terms commonly used in internal medicine.
• Strong Communication Skills: Excellent written and verbal communication to interact with patients and staff.
• Organizational Abilities: Proven skills in multitasking and prioritizing in a fast-paced healthcare environment.
• HIPAA Compliance Knowledge: Understanding of healthcare regulations and patient confidentiality.
• Experience: Prior experience of about 1-2 years in healthcare administration or as a virtual medical assistant is preferred.

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Expected hours: 44 per week

Medical Specialty:
• Internal Medicine
• Primary Care

Schedule:
• 8 hour shift

Work Location: Remote

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