Virtual Medical Assistant (Marketing)
Job Overview
Our client in the healthcare and behavioral health space is seeking a detail-oriented and tech-savvy Virtual Medical Assistant (VMA).
This role requires a blend of medical administrative support and digital coordination, including patient management, scheduling, CRM workflow support, and light digital marketing interaction through patient engagement channels.
The ideal candidate will be comfortable working in a fast-paced, semi-asynchronous environment while managing both clinical documentation tasks and patient-facing digital communication.
Core Responsibilities
Patient & Administrative Support
Manual data entry into EHR systems (evaluation & treatment documentation)
Manage patient appointment scheduling and calendar coordination
Handle follow-ups for cancellations, rescheduling, and patient updates
Maintain accurate and up-to-date patient records
CRM & Workflow Management
Support scheduling workflows using GoHighLevel CRM
Assist in managing patient communication pipelines through CRM systems
Ensure proper tracking of patient interactions and appointment flow
Digital & Marketing Support
Assist with patient communication coming through ads and social media platforms
Support coordination of inquiries from digital marketing campaigns
Assist with light social media and digital engagement tasks as needed
Required Experience & Skills
Experience in healthcare administration or virtual medical assistance
Strong proficiency in manual data entry with high attention to detail
Experience with GoHighLevel CRM
Familiarity with Athena Health (preferred)
Exposure to Aesthetic Record (preferred but not required)
Ability to work in PST hours, including flexible coverage when required
Strong organizational and communication skills
Preferred Profile
Background in healthcare, wellness, medspa, or aesthetic clinics
Exposure to digital marketing or social media coordination
Familiarity with wellness treatments such as Cryotherapy, Red Light Therapy, etc.
Comfortable working in a semi-asynchronous, fast-moving environment
Schedule Expectations
Part-time initially with strong potential for full-time conversion
Daily coordination call at 9:30 AM PST
Flexible working arrangement aligned with client needs and time zone
Work Environment
Fully remote
Fast-paced healthcare + digital patient engagement setting
Requires responsiveness and strong multitasking ability
Apply To This Job
Our client in the healthcare and behavioral health space is seeking a detail-oriented and tech-savvy Virtual Medical Assistant (VMA).
This role requires a blend of medical administrative support and digital coordination, including patient management, scheduling, CRM workflow support, and light digital marketing interaction through patient engagement channels.
The ideal candidate will be comfortable working in a fast-paced, semi-asynchronous environment while managing both clinical documentation tasks and patient-facing digital communication.
Core Responsibilities
Patient & Administrative Support
Manual data entry into EHR systems (evaluation & treatment documentation)
Manage patient appointment scheduling and calendar coordination
Handle follow-ups for cancellations, rescheduling, and patient updates
Maintain accurate and up-to-date patient records
CRM & Workflow Management
Support scheduling workflows using GoHighLevel CRM
Assist in managing patient communication pipelines through CRM systems
Ensure proper tracking of patient interactions and appointment flow
Digital & Marketing Support
Assist with patient communication coming through ads and social media platforms
Support coordination of inquiries from digital marketing campaigns
Assist with light social media and digital engagement tasks as needed
Required Experience & Skills
Experience in healthcare administration or virtual medical assistance
Strong proficiency in manual data entry with high attention to detail
Experience with GoHighLevel CRM
Familiarity with Athena Health (preferred)
Exposure to Aesthetic Record (preferred but not required)
Ability to work in PST hours, including flexible coverage when required
Strong organizational and communication skills
Preferred Profile
Background in healthcare, wellness, medspa, or aesthetic clinics
Exposure to digital marketing or social media coordination
Familiarity with wellness treatments such as Cryotherapy, Red Light Therapy, etc.
Comfortable working in a semi-asynchronous, fast-moving environment
Schedule Expectations
Part-time initially with strong potential for full-time conversion
Daily coordination call at 9:30 AM PST
Flexible working arrangement aligned with client needs and time zone
Work Environment
Fully remote
Fast-paced healthcare + digital patient engagement setting
Requires responsiveness and strong multitasking ability
Apply To This Job