Virtual Dental Biller and Collector Front Office Receptionist: Scheduler, Needed – Contract to Hire

Virtual Dental Front Office Receptionist: Scheduler, Biller, and Collector NeededWe are seeking motivated, cross-trained Virtual Dental Receptionists to join our growing dental office team.Full-time or part-time.FT (8am-8pm M-F) (up to 40+ hrs per week) or PT [ (Sat/Sun 10am to 7pm PST) or PT M-F 8am-1pm or 1-8pm ] PST Pacific Standard TimeMust: Know Dental TerminologiesMust have dental collections experience.Must have dental receptionist and billing patient and billing insurance experience.Must be a good communicator write good writing skills. Must be able to write well.Fluent in EnglishAbout the Job : Mid-level Dental Receptionist/ Collector/ Dental Biller/ Dental Front Desk/ Computer Data Entry Clerk/Bookkeeper/Organizer position available at a Dental Office.Key Duties & Responsibilities• Answer phone calls, texts, and emails professionally• Schedule patient appointments and manage calendar• Billing & collections (patients + insurance)• Input written information into dental software (EHR/Practice Mgmt)• Organize paper files into digital e-files (patient charts)• Data entry, bookkeeping, and insurance rebilling• Communicate with insurance companies, vendors, and patients• Assist with tracking overdue balances and making collection callsEach team member will focus on:1. Collections: Making collection phone calls, following up on outstanding balances, and handling billing.2. Front Office Receptionist: Managing daily reception duties such as scheduling, patient communications, and office organization.Both roles require strong dental knowledge, exceptional typing speed, and a commitment to excellence.Requirements• Fluent in English (spoken & written)• Dental Terminology Knowledge• 90+ WPM typing speed (without looking at your fingers)• 10-Key by touch: 18,000 KPH minimum• Computer literate & tech-savvy• Personable with excellent customer service skills• Detail-oriented, organized, and able to follow protocols• Independent, trustworthy, and a problem solver• Loves to learn, trainable, and resourcefulDuties• Answer phone calls, texts, and emails• Schedule patient dental appointments• Billing & collections (insurance and patients)• Make collection calls for patient balances on payment plans and patient portion not covered by dental insurances.• Rebill insurance claims and follow up• Input written information into dental software• Organize and digitize paper patient charts• Communicate with patients, vendors, and insurance companies• Handle data entry, light bookkeeping, and daily front office tasksKey Expectations• Schedules filled 2–3 weeks in advance• Collection over 80% of what we produce• Collection over 60% of old balances over 2 yrs old• Weekly progress update reports required during trial periodPosition Details• Entry-level to experienced welcome• Full or Part-time (flexible schedule)• Long-term stable position with room to grow• Fun and fulfilling team cultureIf you are fast, accurate, and passionate about dental office support, we’d love to hear from you. and be part of a trusted dental practice! Apply tot his job