Virtual Care Center RN, NM CO

VIRTU001536 Position: Virtual Care Center Registered Nurse (CO & NM Applicants) Remote/On-Site: 80% remote; 20% on-site Full Position Salary Range: $33.88/hour - $42.92/hour Starting Pay: Although our full pay range is included above, the budgeted hiring range for new hires is $33.88/hour - $38.40/hour Schedule: Full Time ~37.5hours/week; Benefits Eligible; Non-Exempt About Us: Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission. Learn More Abortion Care: At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services. Snapshot:This primarily remote role involves managing clinical workflows via EHRs, patient portals, and telehealth platforms. Responsibilities include responding to patient inquiries, conducting virtual nursing assessments, triaging per policy, supporting follow-up care, and collaborating with providers and internal teams. You'll also assist virtual reception staff and help ensure compliance with audits and clinical standards. Occasional travel may be required for training or meetings. Work Environment: This position can be remote or on-site. Remote work requires a quiet, distraction-free space with high-speed internet (minimum 25 Mbps download / 15 Mbps upload) to support required software. Confidentiality must be maintained. Occasional in-office presence may be needed for training, administrative tasks, or team-building. In order to be fully considered for this role, please complete this Pre-Hire VCC RN Skills Self-Assessment along with this application. Our Ideal Candidate: • Minimum of 2 years’ experience in direct/in-person patient care • Must have a degree in Nursing • Must have state Registered Nurse license or compact in Colorado, New Mexico, or Wyoming • Must reside and work from either New Mexico or Colorado Knowledge/Skills Requirements • Preference for experience in reproductive healthcare, abortion care, and gender-affirming services • Prior experience with virtual care delivery or tele-triage preferred Education Requirements • Willingness and ability to obtain licensure/compact licensure in all three states, and must obtain prior to start • Skilled in delivering sensitive health education and clinical guidance with empathy and cultural responsiveness • Strong clinical judgment and ability to work independently • Proficient in Microsoft Office, EHR systems, and virtual communication platforms • Bilingual (Spanish/English) strongly preferred Primary Areas of Responsibility/Essential Functions: • Provide virtual triage and nursing assessments for medical questions and concerns, including abortion-related care, per PPRM Medical Standards and Guidelines (MS&Gs) • Manage follow-up for lab results, STI notifications, HCG tracking, and PUL cases • Collaborate with providers on Provider Approval Queue (PAQ) and patient follow-up • Respond to patient portal messages and ensure real-time EHR documentation • Support Virtual Medical Receptionist (VMR) staff by serving as a clinical resource • Participate in clinical audits and quality improvement projects • Report as required by state and/or federal law about patient lab results COVID-19 Protocol: Vaccination against COVID-19 will no longer be a condition of employment. However, all Health Center/Patient or Community Facing Employees, must have the COVID vaccine or wear a mask at all times beginning November 1st. Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date. Flu Protocol: All employees working directly with patients, the community or working in a health center will be required to have the flu shot or wear a mask during patient/community contact or while in the health center from November 1 – April 30 each year (Flu Season). Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date. Background Check Required: Planned Parenthood of the Rocky Mountains is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Qualifications Education Required Associates or better in Nursing. Apply tot his job