Virtual Assistant – Scheduler (Home Care Experience Required)
About the Role
We are seeking an experienced Virtual Scheduler to support a private-pay, non-medical in-home care agency. This role is ideal for a detail-oriented VA who understands the fast pace of home care scheduling and can confidently communicate with caregivers and clients.
Required Experience
• 1–2 years of experience working with a private-pay in-home care agency
• Hands-on scheduling experience in a home care environment
• Prior use of WellSky (ClearCare) preferred
• Strong understanding of caregiver availability, shift coverage, and call-outs
Key Responsibilities
• Schedule and manage caregiver shifts
• Handle call-outs, last-minute changes, and coverage needs
• Communicate professionally with caregivers and clients
• Maintain accurate schedules and documentation in scheduling software
• Support day-to-day operational needs related to scheduling
Required Skills
• Experience using WellSky / ClearCare (preferred)
• Strong verbal and written English communication
• Highly organized and detail-oriented
• Ability to work independently and follow processes
• Reliable internet connection and quiet work environment
Why Work With Us
• Stable, ongoing remote work
• Supportive team and clear expectations
• Opportunity to work with U.S.-based home care agencies
• Potential for long-term placement with the right fit
We are seeking an experienced Virtual Scheduler to support a private-pay, non-medical in-home care agency. This role is ideal for a detail-oriented VA who understands the fast pace of home care scheduling and can confidently communicate with caregivers and clients.
Required Experience
• 1–2 years of experience working with a private-pay in-home care agency
• Hands-on scheduling experience in a home care environment
• Prior use of WellSky (ClearCare) preferred
• Strong understanding of caregiver availability, shift coverage, and call-outs
Key Responsibilities
• Schedule and manage caregiver shifts
• Handle call-outs, last-minute changes, and coverage needs
• Communicate professionally with caregivers and clients
• Maintain accurate schedules and documentation in scheduling software
• Support day-to-day operational needs related to scheduling
Required Skills
• Experience using WellSky / ClearCare (preferred)
• Strong verbal and written English communication
• Highly organized and detail-oriented
• Ability to work independently and follow processes
• Reliable internet connection and quiet work environment
Why Work With Us
• Stable, ongoing remote work
• Supportive team and clear expectations
• Opportunity to work with U.S.-based home care agencies
• Potential for long-term placement with the right fit