Vice President – Operations ( Healthcare Market Research)
Vice President – Operations (Market Research)
East Coast, USA (Hybrid)
$200,000 – $225,000 base
About the Opportunity A leading
healthcare market intelligence and insights organisation
is seeking a
Vice President – Operations
to lead and scale its end-to-end production function.
This is a senior leadership role responsible for ensuring
predictable, high-quality, and efficient execution
across the full market research lifecycle — from
physician recruitment through to final report publication
.
The role is ideal for an operations leader who can combine
process excellence, systems thinking, and technology-driven optimisation
to improve speed, scalability, and delivery quality.
The Role
As Vice President of Operations, you will own and optimise the organisation’s
research production and delivery ecosystem
, ensuring seamless execution across multiple workstreams and teams.
Key responsibilities include:
End-to-End Operational Leadership
• Own and manage
full research execution workflows
(programming, fielding, data processing, reporting, publication)
• Ensure smooth delivery across teams through
structured, system-driven project management
• Design workflows that reduce
handoff friction, rework, and inefficiencies
• Translate business and franchise needs into
clear operational execution plans
Systems, Technology & Automation
• Own and evolve
Asana (or similar platforms)
as the system of record for operations
• Build
real-time dashboards
(e.g. Asana, Power BI) to track delivery, capacity, and performance
• Identify and implement
automation opportunities
across workflows and reporting
• Support integration across internal systems (e.g. CRM, data platforms, SharePoint, reporting tools)
Governance & Delivery Excellence
• Establish clear
ownership, workflows, and decision-making frameworks
• Ensure projects launch with defined
scope, timelines, and success criteria
• Proactively identify and resolve
delivery risks and bottlenecks
• Lead operational forums focused on
execution and continuous improvement
Team Leadership & Capacity Planning
• Lead and develop teams of
data analysts, programmers, and operational staff
• Oversee
capacity planning, workload balancing, and resource allocation
• Translate demand into
forward-looking staffing and execution plans
• Ensure strong integration of
panel operations and delivery workflows
Publication & Scaling Operations
• Own the
publication roadmap
across franchises and products
• Build scalable
standards, templates, and operating playbooks
• Establish a
centre of excellence for production operations
• Drive consistency in
quality, speed, and scalability of delivery
What We’re Looking For
• 7–10+ years’ experience in
operations, PMO, research operations, or workflow management
• Experience within
market research, consulting, or insights environments
• Proven leadership of
technical or analytical teams (data, programming, etc.)
• Strong experience with
project management systems (e.g. Asana or equivalent)
• Ability to build
dashboards, KPIs, and operational reporting (e.g. Power BI)
• Strong background in
process design, governance, and operational scaling
• Highly organised, detail-oriented, and execution-focused mindset
• Strong communication skills with ability to influence senior stakeholders
Why Join?
• Opportunity to build and lead a
modern, scalable operations function
• High-impact leadership role with
organisational visibility
• Work at the intersection of
technology, operations, and healthcare insights
• Competitive senior-level compensation package
• Chance to shape
how research operations are delivered at scale
Apply now or contact us for a confidential discussion.
Apply tot his job
Apply To this Job
East Coast, USA (Hybrid)
$200,000 – $225,000 base
About the Opportunity A leading
healthcare market intelligence and insights organisation
is seeking a
Vice President – Operations
to lead and scale its end-to-end production function.
This is a senior leadership role responsible for ensuring
predictable, high-quality, and efficient execution
across the full market research lifecycle — from
physician recruitment through to final report publication
.
The role is ideal for an operations leader who can combine
process excellence, systems thinking, and technology-driven optimisation
to improve speed, scalability, and delivery quality.
The Role
As Vice President of Operations, you will own and optimise the organisation’s
research production and delivery ecosystem
, ensuring seamless execution across multiple workstreams and teams.
Key responsibilities include:
End-to-End Operational Leadership
• Own and manage
full research execution workflows
(programming, fielding, data processing, reporting, publication)
• Ensure smooth delivery across teams through
structured, system-driven project management
• Design workflows that reduce
handoff friction, rework, and inefficiencies
• Translate business and franchise needs into
clear operational execution plans
Systems, Technology & Automation
• Own and evolve
Asana (or similar platforms)
as the system of record for operations
• Build
real-time dashboards
(e.g. Asana, Power BI) to track delivery, capacity, and performance
• Identify and implement
automation opportunities
across workflows and reporting
• Support integration across internal systems (e.g. CRM, data platforms, SharePoint, reporting tools)
Governance & Delivery Excellence
• Establish clear
ownership, workflows, and decision-making frameworks
• Ensure projects launch with defined
scope, timelines, and success criteria
• Proactively identify and resolve
delivery risks and bottlenecks
• Lead operational forums focused on
execution and continuous improvement
Team Leadership & Capacity Planning
• Lead and develop teams of
data analysts, programmers, and operational staff
• Oversee
capacity planning, workload balancing, and resource allocation
• Translate demand into
forward-looking staffing and execution plans
• Ensure strong integration of
panel operations and delivery workflows
Publication & Scaling Operations
• Own the
publication roadmap
across franchises and products
• Build scalable
standards, templates, and operating playbooks
• Establish a
centre of excellence for production operations
• Drive consistency in
quality, speed, and scalability of delivery
What We’re Looking For
• 7–10+ years’ experience in
operations, PMO, research operations, or workflow management
• Experience within
market research, consulting, or insights environments
• Proven leadership of
technical or analytical teams (data, programming, etc.)
• Strong experience with
project management systems (e.g. Asana or equivalent)
• Ability to build
dashboards, KPIs, and operational reporting (e.g. Power BI)
• Strong background in
process design, governance, and operational scaling
• Highly organised, detail-oriented, and execution-focused mindset
• Strong communication skills with ability to influence senior stakeholders
Why Join?
• Opportunity to build and lead a
modern, scalable operations function
• High-impact leadership role with
organisational visibility
• Work at the intersection of
technology, operations, and healthcare insights
• Competitive senior-level compensation package
• Chance to shape
how research operations are delivered at scale
Apply now or contact us for a confidential discussion.
Apply tot his job
Apply To this Job