Vice President Operations Excellence (100% Remote in the state of Georgia)

Remote Full-time
Who We Are

As the United States' largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

Job Summary

The VP of Operations Excellence will serve as a strategic leader responsible for transforming the way EB operates across sales, recruiting and delivery. This role will help define and execute the operating model required to drive consistent performance, scale, flexibility, and efficiency across the business. The VP will partner closely with operational and executive leadership to design processes, tools, and capabilities that increase productivity, elevate the customer and talent experience, and improve speed to market. This leader will set operational standards, coach field teams to excellence, and build a quality system to drive disciplined execution, continuous improvement, and measurable results. Through strong influence, data-driven insights, and hands-on leadership, the VP of Operations Excellence will help shape how we win, ensuring our frontline teams are equipped to deliver industry leading performance and sustainable growth.

Your Role & Responsibilities
• Serves as the operations excellence leader shaping the operating model and providing direction on decisions that accelerate scale, efficiency, and profitable growth.
• Collaborates with leadership to establish short term and long-range goals, strategies, plans, and policies to ensure success.
• Partners with operations leadership to accelerate progress on operational and commercial initiatives.
• Supports tool/program rollouts and implementations; manages resolution of potential resource obstacles.
• Evaluates strategic opportunities for a) process optimization, b) centralization, c) scalable solutions to help support accelerated growth.
• Develops relationships with field colleagues to remove any roadblocks for divisional teams to drive sales and operations forward.
• Leads and/or supports all strategic operational strategic projects and M&A activities, as needed
• Leads the strategy and execution of role-specific training and capability-building initiatives for Recruiters, Client Onsite teams, and Operations colleagues.
• Redesigns the "voice of associate & voice of client" program to encourage idea sharing and partnership.
• Builds quality system and framework that ensures core financial and operational performance metrics are being achieved, up to and including metrics definition/calculation, root cause analysis, issue resolution and performance resolution.

Preferred Education & Experience
• Bachelor's degree or 10 or more years of related experience
• 10+ years managing in an influential role and implementing business strategies in a high-volume staffing organization.
• Proven ability to establish strategic alliances with Executive decision makers, combined with the ability to model, instruct, and influence direct reports to do the same.
• P&L experience

Competencies (Skills & Knowledge You'll Bring)
• Strong communication and interpersonal skills (both written and verbal), excellent presentation skills.
• Ability to engage, interact, and collaborate with groups or individuals.
• Independent thought leader and strong influencer who works well within a highly collaborative, team-oriented structure.
• Must have the necessary experience, critical judgment skills and demonstrated effectiveness in delivering timely results, sometimes in the absence of complete data.
• Experience using various technology platforms to drive effective decisions.

Travel Requirements
• 20-30% travel required.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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