Vice President – Operations
Job Description:
• Lead our operations teams within one of our delivery verticals of Health Plan Administration, Care Delivery, and Navigation with a focus on process definition and automation to achieve outcome & efficiency KPIs
• Align operational resources to Firefly’s strategic roadmap and collaborate with your peers in technology, product, and growth to enhance Firefly’s value proposition to employers, and carriers.
• Integrate and manage strategic vendors and partners into our operations in order to focus our build on what is unique to Firefly.
• Develop a deep understanding of Firefly’s health plan and care offerings, including key value propositions and opportunities for market differentiation.
• Champion a member-first approach that both ignores none of our population but also prioritizes our impact to drive the highest value outcomes.
Requirements:
• A tenacious spirit motivated by solving the most challenging problems in healthcare.
• A hands on attitude to build up processes, policies & teams from the front-lines
• Strong ability to translate operational processes into business outcomes
• Strong analytical skills and a bias-to-action to turn data-driven insights into action, both hands-on and through coaching teams
• Have deep expertise across health plans, care navigation, and care delivery.
• Proven track record of evolving early stage teams into fully scaled operations.
• Experience working in tech-enabled services and facilitating rapid change management within an evolving service offering.
• Strong communication and collaboration abilities, with the ability to influence stakeholders at all levels.
Benefits:
• health insurance
• 401k
• bonus
Apply Now
Apply Now
• Lead our operations teams within one of our delivery verticals of Health Plan Administration, Care Delivery, and Navigation with a focus on process definition and automation to achieve outcome & efficiency KPIs
• Align operational resources to Firefly’s strategic roadmap and collaborate with your peers in technology, product, and growth to enhance Firefly’s value proposition to employers, and carriers.
• Integrate and manage strategic vendors and partners into our operations in order to focus our build on what is unique to Firefly.
• Develop a deep understanding of Firefly’s health plan and care offerings, including key value propositions and opportunities for market differentiation.
• Champion a member-first approach that both ignores none of our population but also prioritizes our impact to drive the highest value outcomes.
Requirements:
• A tenacious spirit motivated by solving the most challenging problems in healthcare.
• A hands on attitude to build up processes, policies & teams from the front-lines
• Strong ability to translate operational processes into business outcomes
• Strong analytical skills and a bias-to-action to turn data-driven insights into action, both hands-on and through coaching teams
• Have deep expertise across health plans, care navigation, and care delivery.
• Proven track record of evolving early stage teams into fully scaled operations.
• Experience working in tech-enabled services and facilitating rapid change management within an evolving service offering.
• Strong communication and collaboration abilities, with the ability to influence stakeholders at all levels.
Benefits:
• health insurance
• 401k
• bonus
Apply Now
Apply Now