Vice President, HPC & AI Solutions Services Delivery
Job Description:
• Lead a global team across Americas, EMEA, and APAC (manager‑of‑managers) and unify multiple service organizations into a single operating model.
• Own global service strategy, pricing architecture, offer portfolio and delivery for large‑scale HPC/AI programs including resident engineering and onsite support.
• Drive services revenue growth and attach rates through expanded offerings, industry partnerships, and go‑to‑market alignment.
• Act as senior technical executive for customer engagements and escalations; provide calm, technically credible presence in high‑stakes situations.
• Lead transformation initiatives to integrate AI into service operations, improve operational discipline, and scale delivery processes.
• Collaborate closely with HPE services, product management, sales and engineering teams to enable customer wins and seamless handoffs.
• Oversee staffing, resource planning, and operational performance to ensure consistent, high‑quality customer outcomes.
Requirements:
• 15+ years of technical services leadership with proven experience managing large, global engineering/service organizations (200–500+ people).
• Strong background in systems/services delivery; HPC experience is highly preferred.
• Demonstrated success in enterprise services pricing/solution scoping for large, complex deals (Exascale /10,000+ GPU scale preferred).
• Skilled at executive client engagement, escalation management and cross‑functional alignment.
• Track record of disciplined operational execution, process design, and continuous improvement.
• Comfortable with ~30% travel; US‑based preferred but global candidates considered.
• Excellent communication, stakeholder management and people‑leadership skills.
Benefits:
• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion
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• Lead a global team across Americas, EMEA, and APAC (manager‑of‑managers) and unify multiple service organizations into a single operating model.
• Own global service strategy, pricing architecture, offer portfolio and delivery for large‑scale HPC/AI programs including resident engineering and onsite support.
• Drive services revenue growth and attach rates through expanded offerings, industry partnerships, and go‑to‑market alignment.
• Act as senior technical executive for customer engagements and escalations; provide calm, technically credible presence in high‑stakes situations.
• Lead transformation initiatives to integrate AI into service operations, improve operational discipline, and scale delivery processes.
• Collaborate closely with HPE services, product management, sales and engineering teams to enable customer wins and seamless handoffs.
• Oversee staffing, resource planning, and operational performance to ensure consistent, high‑quality customer outcomes.
Requirements:
• 15+ years of technical services leadership with proven experience managing large, global engineering/service organizations (200–500+ people).
• Strong background in systems/services delivery; HPC experience is highly preferred.
• Demonstrated success in enterprise services pricing/solution scoping for large, complex deals (Exascale /10,000+ GPU scale preferred).
• Skilled at executive client engagement, escalation management and cross‑functional alignment.
• Track record of disciplined operational execution, process design, and continuous improvement.
• Comfortable with ~30% travel; US‑based preferred but global candidates considered.
• Excellent communication, stakeholder management and people‑leadership skills.
Benefits:
• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion
Apply tot his job
Apply To this Job