Veteran and Financial Aid Assistant (Remote/Work-Study/PT)

Position SummaryWe believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. The Veteran and Financial aid assistant will participate in this vision by working closely with the Veterans Coordinator and the Department of Financial Aid in order to help engage and maintain both new and existing veteran students within the university. This position is available for all veteran students to apply for and is on an approved contract basis by the VA. Applicants do not need to be a student of Bryan University in order to apply.PayApplicable State Minimum Wage (paid by the VA)The worksite supervisor will monitor timecards to help budget hours and report to VA for paymentPerformance OutcomesStudent Success: Veteran student inquiries are answered with the highest level of professionalism and excellence.Veteran students are provided with general information about their eligibility and responsibilities as it pertains to veteran’s benefits and financial aid programsStaff:Employee excellence is achieved through inspiring others with professionalism, effort, and results-centered trust. Effective use of collaboration within the department as well as interdepartmentally.Administrative:Veteran student files are accurately maintained and up-to-date.Clear, well-written communication with applicants, inter- and intra-departmentally.Timely attendance and adherence to company policiesOrganizational: Interdepartmental activities are effectively coordinated through collaboration with peers and associates.Appropriate confidentiality is maintained when working with students, instructors, and administrative staff.All federal, state, accreditation, and institutional regulations, policy, and procedures are met. General DutiesWorking closely with the admissions department to answer veteran student questionsAssist veteran students in applying for Veteran’s benefits and Title IV funding (FAFSA)Interfacing with potential veteran students via email, phone, and/or instant messaging to respond to inquiriesInform and advise veteran students in regards to their eligibility and responsibilities as it pertains to veteran’s benefits and financial aid programsAssist in establishing and maintaining veteran student filesAssist in reviewing veteran student enrollments for complianceInput of veteran student information and documentation into information management systems, including the student file system and VAOnceOutreach to veteran students to obtain any required documentationAssist in review of institutional veterans’ grants with Business OfficeAssist with debt management remittanceAssisting veteran students with tuition breakdownsOther general office/clerical duties and responsibilities as assigned.Physical Demands/Work EnvironmentAbility to work in a virtual environment using advanced software technologyAbility to sit for 6-8 hoursAbility to work up 25 hours per week Minimum QualificationsYou must be a current/active college student, using VA education benefits, at an educational institution. You must be enrolled in college at least ¾ timeYou must reside in the State of Arizona and live within a reasonable traveling distance from Bryan University located in Tempe, AZWill be required to complete the VA form 22-8691 after the position is offered and be approved before startingProficient in MS Office Programs, including ExcelStrong interpersonal, communication, and writing skillsStrong critical thinking and problem-solving skillsAbility to manage multiple tasks in a collaborative environment

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