Ventura Trust - Chief Operating Officer

Remote Full-time
About the position

Ventura is seeking a dynamic Chief Operating Officer to champion a vision of sustained success, organizational growth, and excellence. The COO will be responsible for setting and achieving annual objectives, nurturing a collaborative and team-oriented culture, tracking key performance metrics, and overseeing the Client Support Group, Controller, and Compliance Officer. This role reports directly to the CEO and, indirectly, to a five-member board—two of whom are independent directors. Founded in 2016, Ventura became a Minnesota non-deposit trust company in December 2022, regulated primarily by the Minnesota Department of Commerce. We specialize exclusively in fiduciary services for Employee Stock Ownership Plans (ESOPs), serving over 180 ongoing clients across 31 states. Each year, Ventura acts as trustee for approximately 30 transactions, mainly new ESOP formations and third-party sales, and receives more than 115 referrals annually from ESOP professionals, contributing to exceptional, consistent growth. As a newly formed employee-owned company, every team member now contributes directly to Ventura’s financial success, making profit and growth a shared objective. EOE Responsibilities We value strong, transparent communication and believe that building meaningful relationships with staff, vendors, and advisors is crucial. The ideal candidate will demonstrate comfort with systems and software, a passion for ongoing learning about the ESOP industry, and a commitment to high professional standards. Responsibilities also include management of customer service, compliance, human resources, cybersecurity, vendor partnerships, financial analysis, insurance, and reporting. Marketing and legal management will also report to the COO after a transition period. Ventura operates as a fully remote organization, with a team of 20 employees across eight states. Success in this environment requires teamwork, personal accountability, dedication to superior performance, a hands-on approach and a drive for continuous improvement.

Responsibilities
• Setting and achieving annual objectives
• Nurturing a collaborative and team-oriented culture
• Tracking key performance metrics
• Overseeing the Client Support Group, Controller, and Compliance Officer
• Management of customer service
• Compliance
• Human resources
• Cybersecurity
• Vendor partnerships
• Financial analysis
• Insurance
• Reporting
• Marketing and legal management (after a transition period)

Requirements
• At least five years of proven operations experience
• A strong commitment to serving the needs of both internal and external stakeholders
• Robust financial acumen
• Comfort with systems and software
• A passion for ongoing learning about the ESOP industry
• A commitment to high professional standards
• Teamwork
• Personal accountability
• Dedication to superior performance
• A hands-on approach
• A drive for continuous improvement
• Documentation of this background is required for consideration

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