Vendor Oversight Specialist (29249)

About the position The Vendor Oversight Specialist supports the Escrow team in monitoring and reporting on vendor performance. Responsibilities • Tracks and audits day to day vendor performance to ensure work is handled in a timely manner and within established policies and procedures. • Addresses concerns and escalates when necessary. • Acts as point of contact for vendor for routine questions and problem resolution. • Compiles and analyzes vendor performance data and reports on results. • Assists servicing leadership in setting standards and expectations for vendors and establishing methods to ensure those expectations are met. • Assists servicing leadership in identifying risk factors and possible areas of process and workflow improvements. • Participates in proposing solutions. • Performs other duties as assigned. Requirements • High school diploma or equivalent required. • Minimum one (1) year insurance or real estate tax experience or two (2) years loan servicing experience. • Prior vendor management experience preferred. • Strong written and verbal communication skills. • Ability to problem solve and research issues when needed. • Displays strong organizational skills, attention to detail, and ability to handle multiple priorities. • Effectively manages time and meets deadlines. • Possesses strong mathematical skills. • Ability to analyze and interpret data. Benefits • 3 comprehensive Cigna or Kaiser medical plans. • Dental and vision insurance. • Short term and long-term disability insurance. • Basic life insurance. • 401(k). • 10 employer paid holidays. • Supplemental benefits including life insurance, critical illness and accident plans. Apply tot his job