Vendor Operations Program Manager
BCforward is seeking a Vendor Operations Manager to work remote in PST timings
Start/End Dates: 2/20/2025 - 8/19/2025
US - CA - South Metro - Remote
Job Title: Program Management - Program Manager
Scaled Operations Lead
We are seeking a skilled Vendor Operations lead to join our dynamic team. The ideal candidate will be responsible for overseeing vendor relationships, optimizing operational processes, and ensuring the efficient delivery of products and services to our organization.
Key Responsibilities:
Develop and maintain strong relationships with vendors, serving as the primary point of contact for our team on the overall relationship.
Monitor vendor performance and conduct regular evaluations to ensure compliance with contractual obligations. Set up and monitor vendor tracking and measurement of all vendor activities.
Prepare for and establish new support requirements between the vendor as required, ensuring effective enablement and performance is in place at the right time.
Work with Vendor to identify & implement opportunities for continuous operational efficiency improvements and opportunities to reduce tasks through advances in processes and automation.
Provide regular cadence of updates to leadership on vendor performance, capacity, program changes, application health and continuous improvements efforts. .
As the scaled operations lead, work with adjacent teams to identify and support the establishment of additional scaled operations capability for RL Sales.
Qualifications:
Bachelor's degree in supply chain management, business administration, or a related field
Proven experience in vendor management or a similar role
Strong negotiation and conflict resolution skills
Excellent analytical and problem-solving abilities
Proficiency in Microsoft Office and vendor management software
Outstanding communication and interpersonal skills
Ability to multitask effectively and manage multiple projects simultaneously
Preferred Skills:
Knowledge of industry-specific regulations and compliance requirements
Experience with financial reporting and budget management
Familiarity with data analysis and AI enhanced business intelligence tools
Project management experience
The successful candidate will play a crucial role in optimizing our vendor operations, contributing to the overall efficiency and success of our organization. If you are a detail-oriented professional with a strategic mindset and excellent relationship-building skills, we encourage you to apply for this exciting opportunity.
MUST HAVE SKILLS
Understand sales processes in salesforce
Application health score card
Vendor performance score card
leadership reporting
Work on SLAΒs
Establish a SLA model
Track and define SLA
Quarterly reviews with SLT
Work on contract processes
More strategic
Writing SQL queries Β work on data sets
Vendor management
Hands on with tools Β Salesforce
Scale up in vendor management role
Apply Now
Start/End Dates: 2/20/2025 - 8/19/2025
US - CA - South Metro - Remote
Job Title: Program Management - Program Manager
Scaled Operations Lead
We are seeking a skilled Vendor Operations lead to join our dynamic team. The ideal candidate will be responsible for overseeing vendor relationships, optimizing operational processes, and ensuring the efficient delivery of products and services to our organization.
Key Responsibilities:
Develop and maintain strong relationships with vendors, serving as the primary point of contact for our team on the overall relationship.
Monitor vendor performance and conduct regular evaluations to ensure compliance with contractual obligations. Set up and monitor vendor tracking and measurement of all vendor activities.
Prepare for and establish new support requirements between the vendor as required, ensuring effective enablement and performance is in place at the right time.
Work with Vendor to identify & implement opportunities for continuous operational efficiency improvements and opportunities to reduce tasks through advances in processes and automation.
Provide regular cadence of updates to leadership on vendor performance, capacity, program changes, application health and continuous improvements efforts. .
As the scaled operations lead, work with adjacent teams to identify and support the establishment of additional scaled operations capability for RL Sales.
Qualifications:
Bachelor's degree in supply chain management, business administration, or a related field
Proven experience in vendor management or a similar role
Strong negotiation and conflict resolution skills
Excellent analytical and problem-solving abilities
Proficiency in Microsoft Office and vendor management software
Outstanding communication and interpersonal skills
Ability to multitask effectively and manage multiple projects simultaneously
Preferred Skills:
Knowledge of industry-specific regulations and compliance requirements
Experience with financial reporting and budget management
Familiarity with data analysis and AI enhanced business intelligence tools
Project management experience
The successful candidate will play a crucial role in optimizing our vendor operations, contributing to the overall efficiency and success of our organization. If you are a detail-oriented professional with a strategic mindset and excellent relationship-building skills, we encourage you to apply for this exciting opportunity.
MUST HAVE SKILLS
Understand sales processes in salesforce
Application health score card
Vendor performance score card
leadership reporting
Work on SLAΒs
Establish a SLA model
Track and define SLA
Quarterly reviews with SLT
Work on contract processes
More strategic
Writing SQL queries Β work on data sets
Vendor management
Hands on with tools Β Salesforce
Scale up in vendor management role
Apply Now