VA Receptionist - **Bilingual in English/Spanish Required**

Remote Full-time
We are a law firm based in Los Angeles, California, and we are looking for a Virtual Receptionist to contribute to our team. This position requires strong communication skills, organizational skills, and attention to detail.

Schedule:

Overnight schedule, 8 PM to 5AM PST (5 to 7 days per week)

Responsibilities:

- Answer incoming client calls in a friendly and professional manner.

- Ask basic questions to understand the purpose of the call.

- Accurately transfer calls to the correct department or individual.

- Take messages when needed and ensure timely follow-up.

- Basic data entry and additional administrative tasks as needed.

Qualifications:

- English certification of C1 or C2 strongly preferred

- Fully bilingual in English and Spanish

- Previous experience in customer service

- Excellent communication skills

- Strong organizational skills and attention to detail

- Ability to multitask and work in a fast-paced environment

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