UX Researcher - Remote
About the position Responsibilities • Support the UX vision and strategy established by project leadership in alignment with business objectives. • Collaborate to form questions, hypotheses, and methods to effectively uncover insights and execute research plans to inform product and user experience decisions. • Conduct user interviews and surveys, develop personas, and perform other research to drive empathy and validate concepts. • Participate in ideation sessions, rapid testing, and concept validation to discover and develop UX solutions. • Test solutions for usability and accessibility, run feedback sessions, and conduct related research to help teams iterate. • Communicate study results and user outcomes clearly and in an unbiased way, using data to illustrate the user's story. Requirements • Bachelor's degree in psychology, human computer interaction, human factors, or related field. • 3+ years of applied UX research experience in the software industry. • Candidate must reside in the US, be authorized to work in the U.S., and work must be performed in the U.S. • Candidate must have resided in the U.S. 3 of the last 5 years. • Candidate must be eligible for public trust. Nice-to-haves • Master's degree in psychology, human computer interaction, human factors, or related field. • 10+ years of overall professional experience preferred. • Able to provide 1 or more case studies demonstrating your research process and deliverables. • Knowledge of WCAG 2.0 Level AA / Section 508 compliance preferred. • Experience in federal contracting or healthcare IT preferred. • Active or past clearance to work with the Centers for Medicare and Medicaid Services or the US Department of Health and Human Services. Benefits • Health insurance • 401k • Paid holidays • Flexible scheduling • Professional development opportunities Apply tot his job Apply tot his job