User Researcher – Personalization

Remote Full-time
Job Description:
• Lead survey-driven and qualitative research that informs feature development, experimentation, and ongoing measurement.
• Design and evolve survey frameworks that support A/B testing, pre/post analysis, and continuous sentiment tracking.
• Conduct qualitative work to iteratively advise feature development.
• Partner closely with Design, Product, Data Science, and Engineering, and collaborate with senior researchers on more complex initiatives.
• Craft scalable research systems and motivate teams to build intelligent experiences.

Requirements:
• 3+ years of applied research experience, with a degree in Psychology, HCI, Human Factors, Social Sciences, or a related field.
• Strong experience in quantitative UXR methods, including survey design, experimentation, and statistical analysis.
• Working proficiency across qualitative research methods.
• Fluent in experimentation and A/B testing environments and can integrate quantitative data with qualitative insight.
• Comfortable scoping, conducting, analyzing, and communicating research independently.
• Communicate clearly and effectively with product managers, designers, engineers, and leadership.
• Comfortable working in ambiguity and translating complex findings into practical direction.
• Experience thoughtfully integrating AI tools into research workflows and motivated to expand how AI can enhance research rigor and impact.

Benefits:
• Health insurance
• Six month paid parental leave
• 401(k) retirement plan
• Monthly meal allowance
• 23 paid days off
• 13 paid flexible holidays

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