Urgently Require Media and Technology Assistant in Asheville, NC
Job title: Media and Technology Assistant
Company: Asheville City Schools
Job description: An employee in this class performs tasks to aid in the ongoing support of teachers and students using the
school libraries and computers. The employee provides support to the school Media Coordinator in
library processes such as shelving books, book checkout, inventory management, clerical duties, as well
as technology hardware and software support for faculty, staff, and students. Tasks include
trouble-shooting problems such as logging on to computer systems, password assistance, printing
malfunctions, and responding to routine error messages. In some cases, the employee will research
appropriate manuals to find answers. District technology staff will provide training and support to the
Media and Technology Assistant.
ILLUSTRATIVE EXAMPLES OF WORK
Label devices, carts, and books
Shelve books
Assist students with circulation
Assist with student technology use
Assist with lessons in the school library
Inventory
Clerical support
Make copies
Ensure equipment is working properly
Provide timely resolution of computer problems by providing solutions or referrals
Install and configure software
Communicate with users to troubleshoot and determine needs
Communicate with appropriate technical staff
Work collaboratively with media and technology staff
Maintain accurate records
Prioritize technology help requests within a ticket system
Document work within a ticket system
Other technology duties as assigned by IT Director or Senior Network Administrator
KNOWLEDGE, SKILLS, AND ABILITIES
General knowledge of computers and libraries
Ability to communicate with users to determine the nature of problems
Ability to communicate effectively with users who may not be adept in clarifying problem situations
Ability to assist users with applications
Ability to establish and maintain effective working relationships
Ability to comprehend the purpose of teacher-designed strategies as a fulfillment of the instructional objectives
Ability to solve independently most minor problems
SUGGESTED TRAINING AND EXPERIENCE
Graduation from high school and two years of experience in the use of computers
An equivalent combination of training and experience that provides the required knowledge, skills, and abilities for the position.
REPORTS TO
District Director of Instructional Technology and Media Services
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to sit, stand, walk and drive a car. Must be able to lift boxes up to 10 pounds. Physical demand requirements are for Light Work.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants.
Language Ability: Requires the ability to read and write complex text and data.
Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in Standard English.
Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add, subtract, divide and multiply, and to understand and interpret complex statistical analysis.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, with and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using computers and other technology.
Manual Dexterity: Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors or shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under average levels of stress.
Physical Communications: Requires the ability to see, talk and hear.
Powered by Aspex Solutions - AppliTrack, Applicant Tracking for Educators. Online Job Employment Applications, Web Based Employment Applications for School Districts and Educational Institutions - You can also view at www.k12jobspot.com. K12JobSpot is a site that has thousands of teaching jobs - all from AppliTrack school districts.
Expected salary:
Location: Asheville, NC
Apply Now
Company: Asheville City Schools
Job description: An employee in this class performs tasks to aid in the ongoing support of teachers and students using the
school libraries and computers. The employee provides support to the school Media Coordinator in
library processes such as shelving books, book checkout, inventory management, clerical duties, as well
as technology hardware and software support for faculty, staff, and students. Tasks include
trouble-shooting problems such as logging on to computer systems, password assistance, printing
malfunctions, and responding to routine error messages. In some cases, the employee will research
appropriate manuals to find answers. District technology staff will provide training and support to the
Media and Technology Assistant.
ILLUSTRATIVE EXAMPLES OF WORK
Label devices, carts, and books
Shelve books
Assist students with circulation
Assist with student technology use
Assist with lessons in the school library
Inventory
Clerical support
Make copies
Ensure equipment is working properly
Provide timely resolution of computer problems by providing solutions or referrals
Install and configure software
Communicate with users to troubleshoot and determine needs
Communicate with appropriate technical staff
Work collaboratively with media and technology staff
Maintain accurate records
Prioritize technology help requests within a ticket system
Document work within a ticket system
Other technology duties as assigned by IT Director or Senior Network Administrator
KNOWLEDGE, SKILLS, AND ABILITIES
General knowledge of computers and libraries
Ability to communicate with users to determine the nature of problems
Ability to communicate effectively with users who may not be adept in clarifying problem situations
Ability to assist users with applications
Ability to establish and maintain effective working relationships
Ability to comprehend the purpose of teacher-designed strategies as a fulfillment of the instructional objectives
Ability to solve independently most minor problems
SUGGESTED TRAINING AND EXPERIENCE
Graduation from high school and two years of experience in the use of computers
An equivalent combination of training and experience that provides the required knowledge, skills, and abilities for the position.
REPORTS TO
District Director of Instructional Technology and Media Services
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to sit, stand, walk and drive a car. Must be able to lift boxes up to 10 pounds. Physical demand requirements are for Light Work.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants.
Language Ability: Requires the ability to read and write complex text and data.
Intelligence: Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in Standard English.
Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add, subtract, divide and multiply, and to understand and interpret complex statistical analysis.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, with and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using computers and other technology.
Manual Dexterity: Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors or shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under average levels of stress.
Physical Communications: Requires the ability to see, talk and hear.
Powered by Aspex Solutions - AppliTrack, Applicant Tracking for Educators. Online Job Employment Applications, Web Based Employment Applications for School Districts and Educational Institutions - You can also view at www.k12jobspot.com. K12JobSpot is a site that has thousands of teaching jobs - all from AppliTrack school districts.
Expected salary:
Location: Asheville, NC
Apply Now