Urgently Hiring: Online Chat Specialist-Ca
Fit right into our supportive and forward-thinking team as a Online Chat Specialist-ca! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort. Â Â We are committed to selecting and retaining individuals who value working in a team environment, have the utmost regard for the safety of themselves and their fellow employees and who understand the importance of the work of providing safe drinking water.
If those are your values too, we look forward to hearing from you!
Job Description
We're seeking an Online Chat Specialist to handle incoming customer support questions via live chat on businesses websites and social media accounts and candidate must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
Responsibilities:
 Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
 Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
 Crete relationships with new customers to better understand and achieve their needs
 Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
 Promotes interest in client products and services
 Consistently achieves established standards of the position
 Continually portray and project a positive and professional image.
 Provide administrative support to the customer service team
 May assist with overflow work and other duties as needed
 Promotes interest in client products and services
 Consistently achieves established standards of the position
 Continually portray and project a positive and professional image
 Provide administrative support to the customer service team
 May assist with overflow work and other duties as needed
 This position is also a remote position in which you will be working from home
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Qualifications
 High school diploma or equivalent.
 Experience in customer service.
 Strong telephone etiquette.
 Familiarity with CRM tools.
 Excellent communication skills.
 Ability to manage multiple tasks at once.
 Ability to adapt to different personalities. Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
If those are your values too, we look forward to hearing from you!
Job Description
We're seeking an Online Chat Specialist to handle incoming customer support questions via live chat on businesses websites and social media accounts and candidate must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
Responsibilities:
 Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
 Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
 Crete relationships with new customers to better understand and achieve their needs
 Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
 Promotes interest in client products and services
 Consistently achieves established standards of the position
 Continually portray and project a positive and professional image.
 Provide administrative support to the customer service team
 May assist with overflow work and other duties as needed
 Promotes interest in client products and services
 Consistently achieves established standards of the position
 Continually portray and project a positive and professional image
 Provide administrative support to the customer service team
 May assist with overflow work and other duties as needed
 This position is also a remote position in which you will be working from home
&
Qualifications
 High school diploma or equivalent.
 Experience in customer service.
 Strong telephone etiquette.
 Familiarity with CRM tools.
 Excellent communication skills.
 Ability to manage multiple tasks at once.
 Ability to adapt to different personalities. Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now