Urgently Hiring: CSR - Call Center (NOT REMOTE)

Remote Full-time
An exciting opportunity awaits for a talented CSR - Call Center! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary. Â Â Job Description

Job Description...

Two Exciting Positions Available!

Are you ready to make a difference in the mortgage industry? We’re looking for enthusiastic individuals to join our team as Customer Service Representatives (CSR) and Customer Advocates. If you thrive in a fast-paced environment and enjoy helping others, this could be the perfect opportunity for you!
• Customer Service Representative (CSR)

Pay Rate: $19.00 - $22.00/hr

Schedule Options:
• Monday - Friday: 9am - 9pm (8hr days/1hr lunch)
• Monday - Thursday: 10am - 9pm (10hr days/1hr lunch)

Job Requirements:
• 1-2 years of experience in a call center
• Tech-savvy with proficiency in software programs and CRM systems
• Inbound/outbound call experience
• Ability to pass a drug test and background check
• Recent high school graduates with a high GPA or IB diploma may qualify without prior experience!
• Customer Advocate

Pay Rate: $17.00 - $23.00/hr

Schedule: Monday - Friday, 8:30am - 5:00pm (40 hours/week)

Job Requirements:
• 1-2 years of experience in a call center
• Tech-savvy with proficiency in software programs and CRM systems
• Experience with inbound/outbound calls, chat, and email correspondence
• Ability to pass a drug test and background check
• Recent high school graduates with a high GPA or IB diploma may qualify without prior experience!

About Us:

We are a leading local mortgage company committed to providing exceptional service to our clients. As a member of our team, you'll engage with borrowers, loan officers, real estate agents, and other business partners to create positive customer experiences.

What We’re Looking For:

A positive attitude, strong communication skills, and a genuine passion for helping others. If you enjoy an inbound call center environment and are ready to take your career to the next level, we want to hear from you!

Key Responsibilities:
• Meet and exceed daily, weekly, and monthly call performance metrics
• Handle inbound calls and conduct outbound welcome/payment reminder calls
• Assist borrowers with inquiries, verifying account information with compliance to data privacy regulations
• Maintain accurate borrower records and update customer account information
• Deliver scripted campaigns to guide borrowers to the appropriate departments
• Complete administrative tasks as assigned

Ready to Join Us?

E-mail your resume to Devin at [email protected].

Don’t miss out on this opportunity to grow your career in a supportive and rewarding environment. We can’t wait to meet you!

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Expected hours: 40 per week Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!

Apply Now
Apply Now →

Similar Jobs

Experienced Registered Behavior Technician for In-Home ABA Therapy - Atlanta, GA

Remote

Immediate Hiring: Experienced Registered Behavioral Technician (RBT) for Clinic-Based ABA Therapy Services

Remote

Experienced Registered Behavioral Technician (RBT) - ABA Therapy for Children with Autism Spectrum Disorder

Remote

Experienced Registered Nurse - Telehealth: Providing Remote Care Coordination and Patient Support

Remote

Experienced Substitute Teacher for Riverside County Schools - Join Scoot Education's Innovative Team

Remote

Experienced Substitute Teacher for San Bernardino County - Flexible Schedules & Competitive Pay

Remote

Experienced School Year Instructional Coach for High-Dosage Tutoring Programs in Edgewater Park, NJ

Remote

Experienced School Year Tutor for K-8 Students in Math and Literacy - Mickleton, NJ

Remote

Experienced Secondary Social Studies Teacher for Kansas - Flexible Hybrid Remote Arrangement

Remote

USPS Office Helper

Remote

Interior Design Sales Representative

Remote

Credentialing Specialist (Remote in Green Bay, WI)

Remote

Target Virtual Assistant Jobs – Work From Home Job

Remote

Entry-Level Amazon Data Entry Jobs - No Experience Needed (Part-Time)

Remote

Product Marketing Manager, Remote Job

Remote

Experienced AI Development Data Entry Specialist – Enhancing Machine Learning Algorithms through Precise Data Input at arenaflex

Remote

Data entry specialist

Remote

Senior Principal Signal Integrity Engineer

Remote

Senior Software Engineer, Salesforce

Remote

Beauty Sales - Chanel - Scottsdale Fashion Square

Remote
← Back