Unlock Your Potential as a Client Insights Manager at Jungle Scout

Remote Full-time
Join Our Mission to Empower Amazon Sellers and Brands
We're seeking a highly skilled and innovative Client Insights Manager to drive business growth and deliver exceptional customer experiences. As a key member of our Professional Services team, you'll play a vital role in expanding our collaborative and customer-focused approach, increasing Annual Recurring Revenue (ARR) through net new Annual Contract Value (ACV) and enhancing the Renewal Rate of our existing customer base.
About the Role:
As a Client Insights Manager, you'll be responsible for presenting customized insights to customers, collaborating with cross-functional teams, creating tailored deliverables, analyzing data, and developing executive-level presentations. You'll also act as an expert in Amazon Growth, Amazon Advertising, Market Intelligence, and more, innovating new ways to address customer needs through professional services.
Key Responsibilities:

Presentation and delivery of customized insights to customers, both in-person and virtually
Collaboration with sales, data analysts, engineers, and customer success teams to meet the needs of our professional services clients
Creation of tailored deliverables based on customer requirements and business goals
Data analysis and development of executive-level presentations for live customer engagements
Expertise in Amazon Growth, Amazon Advertising, Market Intelligence, and more
Innovation of new ways to address customer needs through professional services

Technical Requirements:

Technical expertise with APIs, Data Cloud, Snowflake, and related technologies
Proficiency in Microsoft Office, Google Suite, PowerBI, and other tools as needed

Who You Are:

A technical expert with a strong background in data analysis and manipulation
A concept simplifier who excels at synthesizing and simplifying complex concepts for diverse audiences and formats
A strategic and structured problem solver with excellent communication skills
A data master with experience in generating insights and communicating findings to executive audiences
An autonomous individual who thrives in environments where you can take initiative and work independently
A builder who enjoys creating and developing solutions from the ground up

Bonus Points:

Experience working in the services organization of a data-driven company
Expertise in areas like Amazon, advertising, e-commerce, or Walmart
Adaptability and a growth mindset in a fast-paced, constantly evolving environment
Relationship-building skills with a focus on creating long-lasting customer relationships

What We Offer:

A competitive salary and bonus structure tied to performance
Equity investment in our long-term success
A remote-first culture with flexible work arrangements
A growth culture with opportunities for skill development and career advancement
Comprehensive health benefits and retirement program
Paid parental leave policy and flexible time off

About Jungle Scout:
Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting over $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. We're a remote-first company with a diverse team of professionals working hard to help our customers achieve success.
Diversity, Equity, and Inclusion:
We prioritize diversity, equity, and inclusion, recognizing the value of different experiences, backgrounds, and cultures. We hire intentionally, with this in mind, and are committed to creating a diverse environment.
How to Apply:
Don't miss out on this exciting opportunity to join our team as a Client Insights Manager. Apply now and take the first step towards unlocking your potential and driving business growth with Jungle Scout.
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