Universal Experience Representative I
FirstLight Federal Credit Union is seeking a Universal Experience Representative (UER) to assist members with their everyday banking needs. The role involves opening accounts, handling transactions, and providing financial education while building strong relationships with members.ResponsibilitiesHelping members with everyday banking needs—such as opening accounts, handling transactions, and providing financial education—either in person or virtuallyBuilding strong relationships and acting as trusted advisorsRecommending solutions that save members time and moneyFollowing policies and procedures while delivering exceptional serviceSkillsHigh School diploma or equivalentOne (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience requiredCompany OverviewFirstLight Federal is a union which provides Finance, Checking Accounts, Home Loans, Share Certificates, Online & Mobile Banking services. It was founded in 1955, and is headquartered in El Paso, Texas, USA, with a workforce of 201-500 employees. Its website is http://www.firstlightfcu.org.