Underwriting Operations Analyst
About the position The purpose of this role is to deliver administrative and technical support to the Underwriting Admin team, ensuring efficient and timely processing of tasks and providing essential support to the underwriting team. Responsibilities • Provide support to assigned underwriters and brokers throughout the policy lifecycle, including but not limited to, invoices, endorsements, cancellations, and renewals. • Ensure files are completed to meet compliance requirements. • Collaborate with offshore resources to ensure accurate data processing. • Assist in managing the credit control aspects of the business. • Be aware of the annual business plan for the Underwriting Division(s) your role supports. • Maintain administration duties within the department to ensure effectiveness and professionalism. • Input data accurately on relevant systems to maintain up-to-date information. • Adhere to legal and regulatory requirements and internal service standards. • Respond to client requests with excellent customer focus. • Develop effective working relationships with internal customers and the team. • Preparation of policy documentation including wordings and debit notes. Requirements • Tertiary Degree or equivalent combination of education and work experience. • Bilingual proficiency in English and Spanish required, with strong verbal and written communication skills in both languages. Nice-to-haves • Experience in operational underwriting Benefits • Hybrid Working – a mix of working from home and in the office • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis • Competitive 401(k) program with company match up to 8% • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice • Tuition Reimbursement for professional certifications, and continuing education • Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community