Underwriting Data Support Specialist

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs. They are seeking a Support Specialist to provide administrative support to underwriters and agencies by rating and entering transactions into established systems, while also supporting the Underwriting Team.ResponsibilitiesEnters new business, renewals, and endorsementsKeeps accurate and current records in designated systems that are accessible to othersUpdates routine reports and understands informationManually rates all lines of coverage, including non-automated and infrequent coverages as neededDocuments indexing and incoming / outgoing mailroom dutiesPerforms special projects and other duties as assignedSeeks relevant information and answers to key questions from defined sourcesGathers input and makes recommendations to solve problems of moderate complexityApplies knowledge to help solve problems of relatively limited scope and complexityConsistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolvedCreates and delivers varied types of messages and informationContacts other internal departments and team membersSkillsGood communication skillsDemonstrates ability to pay attention to detailEffective oral and written communication skillsAbility to follow a processGood time management skills and ability to meet deadlinesCustomer service skillsHigh school diploma or equivalentProficient use of various core systems, office and computer equipment, and software packagesRelationship-building skillsBenefitsMedical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)Wellbeing Program, including onsite fitness studioPaid Time Off – including holiday, vacation, and volunteer100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)Paid parental leaveBonus opportunitiesCompany OverviewWestern National Insurance provides insurance products and services to individuals and businesses. It was founded in 1900, and is headquartered in Edina, Missouri, USA, with a workforce of 501-1000 employees. Its website is https://wnins.com.



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