Tutor Support Representative (Remote, Part-Time, Seasonal)
Tutor Support Representative (Remote, Part-Time, Seasonal) RemotePart time Description Learner Education is seeking a part-time, remote Tutor Support Representative to help match students with the right tutors. This entry-level position is ideal for someone early in their career who is passionate about education and can easily adapt to new systems and processes Responsibilities: • Review student profiles to understand needs and goals. • Research tutor profiles to find the best matches. • Communicate with tutors and manage responses via email. • Schedule and confirm trial sessions between students and tutors. • Track trial sessions from start to finish. • Collaborate with Academic Advisors to ensure successful placements. • Provide exceptional support to students and tutors. • Conduct welcome calls for new tutors and build professional relationships. • Maintain clear communication across teams. • Adapt to additional responsibilities as needed. Qualifications: • Empathetic and passionate about education. • Able to work independently in a fast-paced, remote environment. • Strong verbal and written communication skills. • Comfortable with technology and adapting to new tools (Google Suite, Slack, ZenDesk, VOIP). • Problem-solver with the ability to manage urgent situations calmly. • Proactive, self-motivated, and goal-oriented. • Open to feedback and committed to personal growth. Requirements • A basic understanding of the U.S. education system is preferred. • Education, tutoring, or test prep experience is a plus, but not required. • Must have a computer/laptop, high-speed internet, and a quiet workspace. Schedule: • Friday & Monday, 5:00 pm - 9:00 pm Eastern • Saturday & Sunday, 12:00 pm - 6:00pm Eastern This is a seasonal remote position ending on May 31, 2026. Based on performance and business needs, there may be an opportunity to return for the Fall 2026 season Compensation: $18 per hour Benefits • Holiday Pay: Part-time employees who have been with the company for six months or more are eligible for holiday pay if the holiday falls on a regularly scheduled workday. In these cases, employees may submit the average number of hours they typically work on that day, instead of a default of 8 hours. • 401(k) Plan: Part-time employees are eligible to participate in the company’s 401(k) plan. Please note there is currently no employer match. Apply tot his job