Treasury Mgmt. Specialist - Support

Wintrust Financial Corporation is a $66 billion financial institution providing community and commercial banking, specialty finance, and wealth management services. They are seeking a Treasury Management Support & Solutions Specialist who will be responsible for onboarding and supporting clients, processing maintenance requests, and providing exceptional customer service. Responsibilities Provide initial onboarding and ongoing support of new and existing clients Service internal and external Treasury Management customers via telephone and workflow system Process various maintenance requests Resolve product issues Prepare product documentation and implement additional accounts and services for customers Provide exceptional customer service while handling a large number of calls and requests Skills Excellent communication skills (verbal and written) Competency to handle difficult customer calls Ability to organize and multi-task in fast paced environment, using multiple applications/systems Focus on customer service for both internal and external clients Knowledge of Treasury Management products and the banking industry a plus The ability to multi-task and handle multiple requests at one time Organization Phone etiquette skills Teamwork and volunteering to help others Ability to retain and easily recall new information Change flexibility Microsoft Office Competency Benefits Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long-term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet Insurance Company Overview Wintrust Financial Corporation delivers sophisticated financial capabilities with a community bank personality across its businesses in banking, specialty finance, and wealth management. It was founded in 1995, and is headquartered in Rosamond, Illinois, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Wintrust Financial Corporation has a track record of offering H1B sponsorships, with 5 in 2026, 26 in 2025, 15 in 2024, 19 in 2023, 27 in 2022, 10 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.