Travel Agent Sales Consultant – TX

Remote Full-time
Overview

Come join the exciting world of travel! Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a fully remote Travel Agent Sales Consultant at Viking Cruises! As an essential part of our company, you’ll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own home.

Our remote Web Chat Sales Consultants have the earning potential of $86,000 annually (base + commission). Consistently rated at the top of river, ocean and expedition cruising, award winning Viking Cruises offers high earning potential unlike any you will find and loyal guests you will be long lasting relationships with.

Join us in making dreams come true for our guests as they explore the seven continents aboard our luxurious ocean and river vessels. Apply now and embark on an exciting career with Viking Cruises!
Job Responsibilities
• Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
• Manage inbound calls from travel advisors representing their clients—identify needs, recommend itineraries, and close the sale.
• Conduct follow-up outbound calls to address questions, overcome objections, and finalize bookings.
• Assist with itinerary changes, payment processing, and brochure requests.
• Build and maintain strong relationships with travel partners to encourage repeat business.
• Explain cruise itineraries, onboard amenities, and pricing details
• Maintain accurate records of interactions and follow up with leads
• Enjoy working from home in a fully virtual environment
• Continuously exercise high ethical standards
• Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit
Job Requirements
• Ability to meet individual sales goals while maintaining strong client relationships.
• Solid understanding of global geography and travel trends.
• Excellent communication skills and ability to multitask
• Demonstrated success in meeting and exceeding monetary sales KPI metrics
• Strong experience in making sales over the phone
• Exceptional communication, negotiation, and interpersonal skills
• Ability to build and maintain relationships with external partners
• Flexibility in your schedule, to include evenings, weekends, and holidays
• Discipline to work in a structured environment with schedule adherence standards
• Previous sales experience with ability to close on the first call
• Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
• Must be able to provide:
• A distraction-free workspace/environment (at home)
• Space for a desktop computer with 2-3 monitors
• Stable power source and internet connection
• Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds and ethernet connection (no wireless, extenders, MiFi devices, or hotspots)

What We Offer You
• Highly competitive compensation plan.
• Average earning potential of $86,000 annually (hourly + commission). Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
• Historic annual average commission of $48,500 (based on overall department performance and the terms of the applicable commission plan)
• Employees are eligible for annual discretionary bonus.
• 401(k) plan with company match.
• Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
• Accrue paid vacation days based on your company tenure, sick time accrual by state, and 6 paid holidays per year.
• Opportunity to take a free and/or discounted cruise.
• Highly subsidized gym membership.
• Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.

Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions.
About Viking

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

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Salary: USD 72000 - 96000 per year

Experience: 3 years required

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