Transition of Care Associate (Remote)

Remote Full-time
Welcome to CVS Health: Where Heart Meets Health
At CVS Health, we are driven by a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. As a Transition of Care Associate, you will play a vital role in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

About the Role: Transition of Care Associate
We are seeking a compassionate and skilled Transition of Care Associate to join our team. As a Transition of Care Associate, you will be responsible for care coordination of our members who are experiencing a significant change in health status, resulting in the necessity of an emergency department visit, inpatient, skilled nursing, or rehabilitative stay. You will ensure that our members experience a seamless transition to their next care setting and facilitate post-discharge goal attainment.

Key Responsibilities:

Complete post-discharge questionnaires, which may be market-specific
Provide comprehensive discharge planning
Ensure that members have filled/received their medication(s) and have an understanding of how to take their ordered medications
Provide benefit education
Offer clinical assistance to determine appropriate services and supports due to members' health needs
Evaluate health and social indicators
Identify and engage barriers to achieving optimal member health
Use discretion to apply strategies to reduce member risk
Present cases at case conferences for multidisciplinary focus to benefit overall member management
Facilitate overall care coordination with the care team to ensure members achieve optimal wellness within the confines of their condition(s) and abilities to self-manage
Coordinate post-discharge meal delivery, assist with securing DME, and help ensure timely physician follow-up
Understand Payer/Plan benefits, policies, procedures, and articulate them effectively to providers, members, and other key personnel
Update the Care Plan for any change in condition or behavioral health status


Our Ideal Candidate:
We are looking for a self-motivated, energetic, detail-oriented, and highly organized Licensed Practical Nurse (LPN) with a strong passion for delivering exceptional patient care. Our ideal candidate will have:

Required Qualifications:

Active and unrestricted LPN licensure in the state of residence
2+ years of LPN nursing experience
2+ years of experience with Microsoft Word, Excel, and Outlook
High school diploma or equivalent (must be an LPN)


Preferred Qualifications:

Discharge planning experience
Ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment while providing outstanding care
Effective verbal and written communication skills
Bilingual a plus
Associate's Degree or Bachelor's Degree preferred


What We Offer:
In addition to a competitive salary range of $21.10 - $43.78 per hour, we offer a comprehensive benefits package, including:


Medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Term life insurance plan
Short-term and long-term disability benefits
Well-being programs
Education assistance
Free development courses
CVS store discount
Discount programs with participating partners
Paid Time Off (PTO) or vacation pay
Paid holidays throughout the calendar year


Our Culture:
At CVS Health, we are committed to creating a workplace culture that is inclusive, supportive, and empowering. Our Heart At Work Behaviors support this purpose, and we want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

Career Growth Opportunities:
As a Transition of Care Associate, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. We offer ongoing training and education, as well as opportunities for advancement and professional growth.

How to Apply:
If you are a motivated and compassionate LPN looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.

Take the Next Step:
Are you ready to join our team and make a difference in the lives of our members? Apply now and let's discuss how you can become a vital part of our success story.

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