Training and Onboarding Coordinator

Pay: $24.51 - $29.52 per hourJob description:About Our Organization:We are a New Jersey-based human services organization providing Housing Supports, Home Health, and Intellectual & Developmental Disabilities (IDD) services to individuals across all 21 counties in New Jersey.Our programs are designed to help individuals experiencing housing instability, healthcare challenges, or developmental disabilities access the support they need to live safely and independently within their communities.Through partnerships with Medicaid programs, managed care organizations, healthcare providers, and community organizations, our team works to ensure individuals receive housing stabilization services, healthcare coordination, and community-based support.Our Housing Supports program assists individuals in:locating safe and affordable housingsecuring and maintaining stable tenancynavigating housing barriers and landlord relationshipsconnecting to healthcare and community servicesOur Home Health and IDD programs provide additional services that help individuals maintain independence and improve quality of life.As our programs continue to grow statewide, we are seeking a Training & Onboarding Coordinator to ensure new staff receive the training and support needed to deliver high-quality services.Position OverviewThe Training & Onboarding Coordinator is responsible for preparing new employees to successfully serve individuals receiving housing stabilization services, home health support, and IDD services.This role leads staff onboarding, training coordination, and workforce development efforts to ensure employees understand program policies, service delivery expectations, documentation standards, and client engagement practices.The coordinator will manage the organization’s Learning Management System training platform, deliver new employee orientation, and support new staff during their first 30–60 days of employment.This role helps ensure staff are fully prepared to support individuals experiencing housing instability, medical challenges, and developmental disabilities.Key ResponsibilitiesNew Hire OnboardingConduct orientation sessions for new employeesIntroduce staff to organizational policies, programs, and service expectationsEnsure all onboarding steps are completed for new hiresSupport new employees as they transition into their rolesTraining Program ManagementManage and maintain training modules within the LMS platformAssign required courses to new employeesMonitor and track staff training completionUpdate training materials as program policies evolveStaff Training & DevelopmentProvide training on housing stabilization services and program expectationsTeach documentation standards and service note requirementsSupport staff understanding of Medicaid service documentationCoordinate training related to client engagement, housing search strategies, and community resource navigationField Training SupportCoordinate shadowing opportunities for new staffSupport practical learning experiencesProvide coaching to staff during their first 30–60 daysWork closely with supervisors to ensure new staff develop strong service delivery skillsContinuous Workforce DevelopmentFacilitate periodic staff training sessionsIdentify skill gaps and training opportunitiesRecommend improvements to training systems and onboarding processesSupport ongoing professional development for staffQualificationsPreferred qualifications include:Bachelor’s degree in Education, Social Work, Human Services, Healthcare Administration, or related field (preferred)2–3 years experience in workforce training, onboarding, or staff developmentExperience working in human services, healthcare, housing programs, or IDD servicesExperience delivering training sessions or facilitating group learningStrong organizational and communication skillsComfort using online learning platforms such as LMS systemsSkills & CompetenciesSuccessful candidates will demonstrate:strong training and presentation skillsexcellent communication and interpersonal abilitiesstrong organizational and time management skillsability to mentor and coach new employeesattention to detail and ability to maintain training recordsWhy Join Our TeamJoining our organization provides an opportunity to make a meaningful impact in communities across New Jersey by helping individuals access housing, healthcare services, and community support.Our team is dedicated to improving the lives of individuals experiencing housing instability and supporting those with healthcare and developmental needs.As we continue to expand our programs, we are committed to building a well-trained workforce capable of delivering high-quality services.Benefits:401(k)Health insurancePaid time off

Apply Now