TPO Partner Support Associate
Job Highlights:Position: TPO Partner Support AssociateCompensation: a competitive salaryLocation: RemoteCompany: WorkwarpStart Date: Immediate openings available  Responsible for assisting and providing support to Wholesale Third Party Originator (TPO) Partners and sales support.
EXPECTATIONS...
 Assists partners with the pre-application process.
 Reviews all TPO Partner documentation for new approval and/or re-certification.
 Processes TPO partner Applications for final approval.
 Sets up newly approved accounts in Archer.
 Sets up new users in ReverseVision, Link, Salesforce, and Quantum Reverse.
 Monitors and processes Comergence Alerts.
Qualifications
QUALIFICATIONS - EDUCATION - REQUIRED
 High School Diploma
QUALIFICATIONS - EXPERIENCE/SKILLS/COMPETENCIES
 Minimum 1 year experience in the Reverse Mortgage Industry.
 Prior understanding of FAR mortgage processes.
 Prior experience supporting Wholesale Account Executives and TPO Partners.
 Ability to problem solve and handle TPO Partner inquiries.
 Ability to handle daily new business, monthly recertifications, emails and alerts with a high level of customer service.
 Self-motivated and excellent customer service skills.
 Highly proficient with Microsoft Word, Excel, PowerPoint and Outlook.
 Multi-tasking and prioritization skills.
Additional Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Finance of America Reverse is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law Apply Job! For more such jobs please click here! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
EXPECTATIONS...
 Assists partners with the pre-application process.
 Reviews all TPO Partner documentation for new approval and/or re-certification.
 Processes TPO partner Applications for final approval.
 Sets up newly approved accounts in Archer.
 Sets up new users in ReverseVision, Link, Salesforce, and Quantum Reverse.
 Monitors and processes Comergence Alerts.
Qualifications
QUALIFICATIONS - EDUCATION - REQUIRED
 High School Diploma
QUALIFICATIONS - EXPERIENCE/SKILLS/COMPETENCIES
 Minimum 1 year experience in the Reverse Mortgage Industry.
 Prior understanding of FAR mortgage processes.
 Prior experience supporting Wholesale Account Executives and TPO Partners.
 Ability to problem solve and handle TPO Partner inquiries.
 Ability to handle daily new business, monthly recertifications, emails and alerts with a high level of customer service.
 Self-motivated and excellent customer service skills.
 Highly proficient with Microsoft Word, Excel, PowerPoint and Outlook.
 Multi-tasking and prioritization skills.
Additional Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Finance of America Reverse is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law Apply Job! For more such jobs please click here! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now